Bentley credit control (PTY) ltd

This collection agency listed my on before of a school in durban north. They have not followed the proper protocols for credit listing and have now messed up my profile and has now restricted me from earning an income , This is a public school no less and this extremely appalling and should be taken up with the department of education as well. Protocol Before Credit Bureau Listing

1. Valid Debt• Debt must arise from a legally recognized credit agreement (loan, credit card, rental, etc.). • Informal debts or disputes outside regulated agreements cannot be listed.

2. Written Notification• You must receive a formal notice of the debt. • Notice must include: creditor details, amount owed, and consequences of non‑payment.

3. Opportunity to Remedy• You must be given a reasonable period (commonly 20 business days in South Africa) to pay, settle, or dispute the debt. • If you dispute, the agency must investigate before reporting.

4. Verification of Accuracy• Agency must confirm the debt is valid, current, and not prescribed (expired). • Incorrect or outdated debts cannot be listed.

5. Compliance with Regulations• Agency must follow the National Credit Act (NCA) and guidelines from the National Credit Regulator (NCR). • Listings must be fair, accurate, and not misleading.

6. Right to Access & Dispute• You have the right to check your credit report. • You can challenge and request removal of inaccurate or premature listings.

None of the above has been followed and there was no credit agreement has been signed with the school is a credit provider to has such happen Ref: DUR24-0096 I was just provided with this details now after my vehicle finance was declined. This is extremely appalling and demand that listing be removed