Responding to photobooth lady

First we wouldn't have come to Hello Peter if our calls and messages to Benvenuti were not ignored. Responding to the photo booth lady you are correct some of our learners were under the influence but they did not enter the hall with alcohol because it was confiscated, you also correct that I asked to take the photos of our learners for safe keeping but not all learners that took pictures received their photos,we are yet to receive the soft copy, with regards to the food your food was not up to standard, I understand that you want to defend and protect your friends business, when we left we spoke to the Manager of the evening, if anything was broken, the only thing she confirmed that was broken was one glass at the welcoming drinks station, with regards to throwing of chairs in the air that is blunted lie, unfortunately we will go back and forth accusing and painting each other with a bad brush with this and that but bottom of the line is the fact that when trying to contact Benvenuti we were ignored as if we don't matter which is totally not ethical in regards to Business as a customer I am disappointed especially of the fact that when we wanted our breakage fee refund which we were promised we were ignored.