A Nightmare courtesy of Benz Tech

DISGUSTING SERVICE

I'm Lesego Molefe,It would be an understatement to describe the service I got from Benz Tech as bad,a rainy day is bad for a braai,a running stomach is bad for a good night sleep,too much sweets is bad for kids etc therefore I can only describe the service as being less than nothing. My car has been sitting in their premises for over a year now waiting to be fixed.The owner gave me a quotation of R44500 to fix the auto transmission,replace intake manifold and speed sensors and we agreed that I will pay half of the money upfront and I did.After 2 months he told me the car also needs control arms,engine mounts and subframe which I must buy and deliver to them,I did that and it cost me a further R9000 and all I have been getting is one excuse after the other conveyed to me in a nonchalant,devil-may-care,arrogant attitude for the whole 1 yr 5mnth and to add insult to injury,the car's taillights got damaged by hail since its just sitting outside exposed to the elements and I kept quiet because I just wanted the car fixed.My general opinion about this business is that the colour of your skin determines the quality of service you get,so if you're black and you need some stress and frustration in your life,I recommend Benz Tech. I would also like to add that not once has Benz Tech initiated contact with me and you have to call countless times with various different numbers before you can get hold of the owner,very unprofessional conduct!!!