1 reviews | Active since Member
I am very disappointed and don't see myself associating with them again, they are full of promises but no action when they need to pay back your deposit.
I moved out of an apartment at Embassy Garderns on 31st July 2024 today its the 23rd of September 2024 (2 months later i still have not received my deposit)
I was informed the deposit takes approximately 45 days to be paid out, and 45 days ended on 12 September 2024.
I sent an email asking when will I get the deposit instead was requested to send my bank confirmation, I keep on calling and sending reminders for the deposit with no response on email only response from my calls. I was informed I will get the deposit the next day or latest Friday this week 13th September 2024 but to date nothing has come through to my account. On Wed 18th September i received an email saying ill get Pop by 19th in the morning from the CEO, nothing came through i sent an email no response. Instead of the representatives sends me a WhatsApp message asking for my banking details all over again of which I sent to him on email and I had a debit order so clearly they have my banking details. I cant blame the representative he's been so helpful just he works with ****** I'm sure it was just a way of keeping me warm, unfortunately I'm not a child
This is really frustrating because I left the apartment in a good condition its not like they are still looking for this and that and say they still need to be do something inspection was done a long time ago and a new tenant moved in immediately. I'm very disappointed at this point because clearly my deposit went down the drain.
Stay away from them, worst decision ever to associate with them.
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