Berghaven Cottages
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What a nice surprise! I've booked Berghaven Cottages a month agao as we were traveling Sani pass and Lesotho. at first we were 6 guest, then 8, then 6 again and at the end we were 8. not once, the owner, Sophie, complained about the changes. when we finally left on the 13th of March, she made the journey with us, contact me frequently on the road to make sure that we are safe. Just before our arrival she let me know that there is no water in Underberg, but she make a plan and left containers filled with water for us on the veranda. on our arrival the water was indeed at the veranda, but luckily the water in Underberg was also restored. The log cabin was very clean and tidy and we have a luxerious stay for 2 nights. Sophie also arranged for cleaning services on very short notice and our stay was so pleasant. Also the price on the cottage is much less than we expected for such a great stay. and best of all ... she is pet friendly and my pug was more than welcome and so comfortable. Once again, a great thumbs up for Sophie and the Berghaven Cottages. she will definitely see me and a lot of my friends in the nearby future. Thanx for your kindness, your care and your lovely personality and peoples s****s Sophie. you're a Star
1 reviews | Active since Jan 2020
What a nice surprise! I've booked Berghaven Cottages a month agao as we were traveling Sani pass and Lesotho. at first we were 6 guest, then 8, then 6 again and at the end we were 8. not once, the owner, Sophie, complained about the changes. when we finally left on the 13th of March, she made the journey with us, contact me frequently on the road to make sure that we are safe. Just before our arrival she let me know that there is no water in Underberg, but she make a plan and left containers filled with water for us on the veranda. on our arrival the water was indeed at the veranda, but luckily the water in Underberg was also restored. The log cabin was very clean and tidy and we have a luxerious stay for 2 nights. Sophie also arranged for cleaning services on very short notice and our stay was so pleasant. Also the price on the cottage is much less than we expected for such a great stay. and best of all ... she is pet friendly and my pug was more than welcome and so comfortable. Once again, a great thumbs up for Sophie and the Berghaven Cottages. she will definitely see me and a lot of my friends in the nearby future. Thanx for your kindness, your care and your lovely personality and peoples s****s Sophie. you're a Star
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