RIPP OFF CHEESE CAKE

WE SHOP AT BERLINER EVERY WEEK AND HAVE BEEN BUYING THEIR BELGIUM CHOCOLATE GANACHE CHEESE CAKE. I NOTICED THAT THE LAST LOT WE BOUGHT WAS A LOT THINNER AND NOT AS DENSE AS THE PREVIUOS BATCH THAT WE BOUGHT. I MENTIONED THIS TO A STAFF MEMBER WHO FEIGNED " I DONT KNOW". SHE SAID SHE WOULD TELL MANAGEMENT. ON MY NEXT VISIT THE SAME HAPPENED. COMPARED TO THE OTHER CAKES MADE BY THE SAME SUPPLIER ON OFFER THIS WAS MUCH THINNER. I AGAIN COMPLAINED AND TOLD THE STAFF MEMNBER WHY IS THAT THE CAKE IS MUCH THINNER AND YET YOU ARE CHARGING THE SAME PRICE. AGAIN THE FEIGNED SHOULDER SHRUG. I FIND IT INCREDULOUS THAT THEY DO NOT TAKE THESE COMPLAINTS SERIOUSLY NOR APPROACH THEIR SUPPLIER ABOUT THESE COMPLAINTS. MAYBE THEY ARE HAPPY TO JUST RIP OFF THE CONSUMER WITH AN INFLATED PRICE!!!!!!