BG
Berliner Grill & Deli
Claimed Business
BG
Berliner Grill & Deli
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Thersia B
1 reviews | Active since Jan 2020
4 Sept 2024, 13:32
Berliner - Excellent online butcher
Berliner is a great online butchery, they pack your meat just the way you request it (# of people) and deliver straight to your door for a nominal delivery fee, all you have to do is take it from the truck and pack it in your freezer. The meat is of great quality too!
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Thersia B
1 reviews | Active since Jan 2020
4 Sept 2024, 13:32
Berliner - Excellent online butcher
Berliner is a great online butchery, they pack your meat just the way you request it (# of people) and deliver straight to your door for a nominal delivery fee, all you have to do is take it from the truck and pack it in your freezer. The meat is of great quality too!
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Replies (0)CH
Christien H
1 reviews | Active since Jan 2020
26 Jul 2024, 15:25
Berliner Deli the best!!!
Thank you Berliner for outstanding products, huge variety available as well as very friendly and helpful staff. Very consistent over years of buying here. Freshly cooked meals and a great coffee. Eat in (café style) and take-away.
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Christien H
1 reviews | Active since Jan 2020
26 Jul 2024, 15:25
Berliner Deli the best!!!
Thank you Berliner for outstanding products, huge variety available as well as very friendly and helpful staff. Very consistent over years of buying here. Freshly cooked meals and a great coffee. Eat in (café style) and take-away.
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Replies (0)MN
Mihlali N
1 reviews | Active since Jan 2020
6 Mar 2024, 17:37
Customer service
I really had a good time with my family, enjoyed the fresh meat with delicious taste.The workers were ready and so nice while assisting us in our order,their service is really quick and clean working place also.The whole family enjoyed the delicious meat and bought some for dinner.
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Mihlali N
1 reviews | Active since Jan 2020
6 Mar 2024, 17:37
Customer service
I really had a good time with my family, enjoyed the fresh meat with delicious taste.The workers were ready and so nice while assisting us in our order,their service is really quick and clean working place also.The whole family enjoyed the delicious meat and bought some for dinner.
0
Replies (0)kC
katarina C
1 reviews | Active since Jan 2020
10 Mar 2023, 17:58
Pathetic service & ripping off customers!
The manager and employees are unprofessional and not polite to the customer. Service is desperate, and they are ripping off customers. There are no notes on the door that they would not cut the deli to customers 30 minutes before closing a shop. Today I came to the shop at 17:40, and they refused to cut the ham into slices as all cutting machines were cleaned. I took two pre-cut packets, which price ripping off the people as the freshly cut chicken roll costs R 129 per kilogram and this packet one R 170 per kilogram. I requested them to weigh the mass of the pre-packet, and the gross mass (including) plastic is even lower, about 5-10 g, than the one written on the sticker price. The sticker price for the chicken roll packaging was written that the content was tarred. This is not true. If the content of the package was tarred, then the gross mass is supposed to be more than what is written on the price. They told me that the higher price for prepacked meat is due to the packing, which is about 31 %, but customers still have to pay an additional charge for the plastic that was not deducted before putting it on the shelf for sale. Some inspectors/auditors need to go there to inspect the quality of their service as this type of service is so pathetic. Butchery is located in Cambridge Crossing Shopping Centre Cnr Witkoppen &, Stone Haven Rd, Paulshof, Sandton, 2191, South Africa.
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katarina C
1 reviews | Active since Jan 2020
10 Mar 2023, 17:58
Pathetic service & ripping off customers!
The manager and employees are unprofessional and not polite to the customer. Service is desperate, and they are ripping off customers. There are no notes on the door that they would not cut the deli to customers 30 minutes before closing a shop. Today I came to the shop at 17:40, and they refused to cut the ham into slices as all cutting machines were cleaned. I took two pre-cut packets, which price ripping off the people as the freshly cut chicken roll costs R 129 per kilogram and this packet one R 170 per kilogram. I requested them to weigh the mass of the pre-packet, and the gross mass (including) plastic is even lower, about 5-10 g, than the one written on the sticker price. The sticker price for the chicken roll packaging was written that the content was tarred. This is not true. If the content of the package was tarred, then the gross mass is supposed to be more than what is written on the price. They told me that the higher price for prepacked meat is due to the packing, which is about 31 %, but customers still have to pay an additional charge for the plastic that was not deducted before putting it on the shelf for sale. Some inspectors/auditors need to go there to inspect the quality of their service as this type of service is so pathetic. Butchery is located in Cambridge Crossing Shopping Centre Cnr Witkoppen &, Stone Haven Rd, Paulshof, Sandton, 2191, South Africa.
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Replies (0)LS
Les S
1 reviews | Active since Jan 2020
13 Jul 2021, 10:58
RIPP OFF CHEESE CAKE
WE SHOP AT BERLINER EVERY WEEK AND HAVE BEEN BUYING THEIR BELGIUM CHOCOLATE GANACHE CHEESE CAKE. I NOTICED THAT THE LAST LOT WE BOUGHT WAS A LOT THINNER AND NOT AS DENSE AS THE PREVIUOS BATCH THAT WE BOUGHT. I MENTIONED THIS TO A STAFF MEMBER WHO FEIGNED " I DONT KNOW". SHE SAID SHE WOULD TELL MANAGEMENT. ON MY NEXT VISIT THE SAME HAPPENED. COMPARED TO THE OTHER CAKES MADE BY THE SAME SUPPLIER ON OFFER THIS WAS MUCH THINNER. I AGAIN COMPLAINED AND TOLD THE STAFF MEMNBER WHY IS THAT THE CAKE IS MUCH THINNER AND YET YOU ARE CHARGING THE SAME PRICE. AGAIN THE FEIGNED SHOULDER SHRUG. I FIND IT INCREDULOUS THAT THEY DO NOT TAKE THESE COMPLAINTS SERIOUSLY NOR APPROACH THEIR SUPPLIER ABOUT THESE COMPLAINTS. MAYBE THEY ARE HAPPY TO JUST RIP OFF THE CONSUMER WITH AN INFLATED PRICE!!!!!!
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Les S
1 reviews | Active since Jan 2020
13 Jul 2021, 10:58
RIPP OFF CHEESE CAKE
WE SHOP AT BERLINER EVERY WEEK AND HAVE BEEN BUYING THEIR BELGIUM CHOCOLATE GANACHE CHEESE CAKE. I NOTICED THAT THE LAST LOT WE BOUGHT WAS A LOT THINNER AND NOT AS DENSE AS THE PREVIUOS BATCH THAT WE BOUGHT. I MENTIONED THIS TO A STAFF MEMBER WHO FEIGNED " I DONT KNOW". SHE SAID SHE WOULD TELL MANAGEMENT. ON MY NEXT VISIT THE SAME HAPPENED. COMPARED TO THE OTHER CAKES MADE BY THE SAME SUPPLIER ON OFFER THIS WAS MUCH THINNER. I AGAIN COMPLAINED AND TOLD THE STAFF MEMNBER WHY IS THAT THE CAKE IS MUCH THINNER AND YET YOU ARE CHARGING THE SAME PRICE. AGAIN THE FEIGNED SHOULDER SHRUG. I FIND IT INCREDULOUS THAT THEY DO NOT TAKE THESE COMPLAINTS SERIOUSLY NOR APPROACH THEIR SUPPLIER ABOUT THESE COMPLAINTS. MAYBE THEY ARE HAPPY TO JUST RIP OFF THE CONSUMER WITH AN INFLATED PRICE!!!!!!
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Tshitshi M
1 reviews | Active since Jan 2020
9 Dec 2020, 07:36
Food Poisoning on Chicken Prego Roll
Food Poisoning on Chicken Prego Roll So I bought Tuesday's special which was the chicken Prego roll via Uber Eats at Berliner Northriding. My friend asked to taste and I shared some with her. The Prego roll however tasted really different and had a funny smell to a point where we both couldn't finish it. a few hours after eating I experienced some pains in my stomach it was around 18h00 and now its Wednesday 09h35, I'm still experiencing the pains. I've been making trips to the bathroom cos I now have a runny tummy. I'm sitting in the toilet as I type this and the pains in my tummy are unbearable. My friend tells me she's experiencing the same problem It can't be anything else since the only common thing that we ate was the Prego roll today. I'm in pain, see if it was just a runny tummy it would have been better but now it feels as though my intestines are being cut.. Guys please put our health first, I'm so disappointed in you guys as I always thought your food is always fresh. I'm never wasting my money at Berliner and will also tell my loved ones about this horrible experience. I wasted a good R65.00 and I'm regretting
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Tshitshi M
1 reviews | Active since Jan 2020
9 Dec 2020, 07:36
Food Poisoning on Chicken Prego Roll
Food Poisoning on Chicken Prego Roll So I bought Tuesday's special which was the chicken Prego roll via Uber Eats at Berliner Northriding. My friend asked to taste and I shared some with her. The Prego roll however tasted really different and had a funny smell to a point where we both couldn't finish it. a few hours after eating I experienced some pains in my stomach it was around 18h00 and now its Wednesday 09h35, I'm still experiencing the pains. I've been making trips to the bathroom cos I now have a runny tummy. I'm sitting in the toilet as I type this and the pains in my tummy are unbearable. My friend tells me she's experiencing the same problem It can't be anything else since the only common thing that we ate was the Prego roll today. I'm in pain, see if it was just a runny tummy it would have been better but now it feels as though my intestines are being cut.. Guys please put our health first, I'm so disappointed in you guys as I always thought your food is always fresh. I'm never wasting my money at Berliner and will also tell my loved ones about this horrible experience. I wasted a good R65.00 and I'm regretting
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Replies (0)EC
Eben C
1 reviews | Active since Jan 2020
4 Aug 2020, 09:36
Burliner grill and deli full of corona
That place is crawling with covid 19..yet the boss mathew are to greedy of money and doesnt report any of the cases there nor follow protocol to sanitize and shutdown for a few days.. if anything should happen to my family because of ur carless mind and greedyness, know this i will shut ur unsafe enviroment down.. from the broken *****t floors to the unsafe suroundings..he buyes his permits and health and safety thru,because they fail him.. you see the inspectors going out with trolleys full of meat once they leave the premisses..better hope and pray my family members recover fully.. for this is just the start of me making sure u are going to pay for ur greedyness mathew.
Helpful (0)
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Eben C
1 reviews | Active since Jan 2020
4 Aug 2020, 09:36
Burliner grill and deli full of corona
That place is crawling with covid 19..yet the boss mathew are to greedy of money and doesnt report any of the cases there nor follow protocol to sanitize and shutdown for a few days.. if anything should happen to my family because of ur carless mind and greedyness, know this i will shut ur unsafe enviroment down.. from the broken *****t floors to the unsafe suroundings..he buyes his permits and health and safety thru,because they fail him.. you see the inspectors going out with trolleys full of meat once they leave the premisses..better hope and pray my family members recover fully.. for this is just the start of me making sure u are going to pay for ur greedyness mathew.
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Replies (0)SB
Sibongile B
1 reviews | Active since Jan 2020
30 Mar 2020, 09:18
#Support Local
#Support Local The meat there is always fresh and delicious... The old tannies assisting with choosing the meat cuts are very friendly and very helpful they even give you generous helpings of tasters before you can settle on what you like. Their Boerie roll, salami sticks and the Babalas biltong are a few of my faves there!! Love that place
Helpful (0)
|Replies (0)SB
Sibongile B
1 reviews | Active since Jan 2020
30 Mar 2020, 09:18
#Support Local
#Support Local The meat there is always fresh and delicious... The old tannies assisting with choosing the meat cuts are very friendly and very helpful they even give you generous helpings of tasters before you can settle on what you like. Their Boerie roll, salami sticks and the Babalas biltong are a few of my faves there!! Love that place
0
Replies (0)