BA
Best Appliances and fridge repair
Unclaimed Business
BA
Best Appliances and fridge repair
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
-100Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTB
Theo B
1 reviews | Active since Jan 2020
27 Jan 2026, 12:04
Part replacement charges
I used this company to repair my washing machine. The technician replaced a faulty pump and the machine is now working, so the repair itself was successful. However, I was very disappointed with the price charged for the replacement pump. After paying the invoice, I checked the cost of the same part through multiple suppliers, including authorised dealers and could not find it being sold anywhere near the price I was charged. I understand that service providers may apply mark-ups for parts supp**** and fitted, but in this case the difference appears excessive. I have since contacted the company to request an explanation. Based on my experience, I would advise future customers to request clear pricing for parts upfront before authorising repairs.
Helpful (0)
|Replies (0)TB
Theo B
1 reviews | Active since Jan 2020
27 Jan 2026, 12:04
Part replacement charges
I used this company to repair my washing machine. The technician replaced a faulty pump and the machine is now working, so the repair itself was successful. However, I was very disappointed with the price charged for the replacement pump. After paying the invoice, I checked the cost of the same part through multiple suppliers, including authorised dealers and could not find it being sold anywhere near the price I was charged. I understand that service providers may apply mark-ups for parts supp**** and fitted, but in this case the difference appears excessive. I have since contacted the company to request an explanation. Based on my experience, I would advise future customers to request clear pricing for parts upfront before authorising repairs.
0
Replies (0)EK
Elfrieda K
1 reviews | Active since Jan 2020
9 May 2024, 08:52
Damage done by Best Appliances
I acquired the services of Best Appliances to fix my SMEG gas stove on 19 April 2024. They fixed what was required of them, but they broke my oven glass. They undertook to replace the door, but now they don't answer their phone. They disappeared and left me with the damage. Please be aware of them.
Helpful (0)
|Replies (0)EK
Elfrieda K
1 reviews | Active since Jan 2020
9 May 2024, 08:52
Damage done by Best Appliances
I acquired the services of Best Appliances to fix my SMEG gas stove on 19 April 2024. They fixed what was required of them, but they broke my oven glass. They undertook to replace the door, but now they don't answer their phone. They disappeared and left me with the damage. Please be aware of them.
0
Replies (0)CH
Caroline H
1 reviews | Active since Jan 2020
19 Apr 2020, 09:32
Best Appliances Kirby repairs
They do Kirby repairs, and I was well surprised as this is such a premium brand, I thought I would not be able to afford repairs. Not so, this gentleman is helpful, and not into ripping off people. nice to know people still care. #30in30
Helpful (0)
|Replies (0)CH
Caroline H
1 reviews | Active since Jan 2020
19 Apr 2020, 09:32
Best Appliances Kirby repairs
They do Kirby repairs, and I was well surprised as this is such a premium brand, I thought I would not be able to afford repairs. Not so, this gentleman is helpful, and not into ripping off people. nice to know people still care. #30in30
0
Replies (0)SS
Stacey S
1 reviews | Active since Jan 2020
4 Mar 2020, 12:18
Fridge repair scammers
I contacted this company as my fridge wasn’t working. They told me call out fee was R200. They got here said it would be 1500 to fix, we asked about guarantee and they said 3 months . They spent 30 mins and said it was fixed, waited for freezer to start freezing and demanded payment. I had a dr app to run to and I said I’d do it once done. They refused to leave. Eventually they did but said they would be back to wait. I eventually sent them 1200 and my husband called me an hour later to say it wasn’t working. They refuse to send the technician back unless the 300 is paid , I’ve subsequently tried to call them and refuse to pick up. Last call I made to tech he claimed he had to wait for office instructions. Next time he said office had not called, he had no. Airtime so would get some and call them. Now not one of them is picking up calls. Total rip off and unprofessional - I’ve been a sucker - people beware . I will now have to call in someone reputable.
Helpful (0)
|Replies (0)SS
Stacey S
1 reviews | Active since Jan 2020
4 Mar 2020, 12:18
Fridge repair scammers
I contacted this company as my fridge wasn’t working. They told me call out fee was R200. They got here said it would be 1500 to fix, we asked about guarantee and they said 3 months . They spent 30 mins and said it was fixed, waited for freezer to start freezing and demanded payment. I had a dr app to run to and I said I’d do it once done. They refused to leave. Eventually they did but said they would be back to wait. I eventually sent them 1200 and my husband called me an hour later to say it wasn’t working. They refuse to send the technician back unless the 300 is paid , I’ve subsequently tried to call them and refuse to pick up. Last call I made to tech he claimed he had to wait for office instructions. Next time he said office had not called, he had no. Airtime so would get some and call them. Now not one of them is picking up calls. Total rip off and unprofessional - I’ve been a sucker - people beware . I will now have to call in someone reputable.
0
Replies (0)