BD
Best Drive Malmesbury
Unclaimed Business
BD
Best Drive Malmesbury
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
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Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Rob W
1 reviews | Active since Jan 2020
28 Sept 2022, 19:40
Excellent service!
Really excellent service from these guys. Recently bought ten new Land Cruiser tyres from them. Better prices than I found anywhere else and then quick, friendly, efficient fitting, balancing and alignment. A pleasure to deal with. Won't go anywhere else in future.
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Rob W
1 reviews | Active since Jan 2020
28 Sept 2022, 19:40
Excellent service!
Really excellent service from these guys. Recently bought ten new Land Cruiser tyres from them. Better prices than I found anywhere else and then quick, friendly, efficient fitting, balancing and alignment. A pleasure to deal with. Won't go anywhere else in future.
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Astrid A
1 reviews | Active since Jan 2020
24 Nov 2020, 11:29
RUDE, UNPROFESSIONAL MANAGER AND POOR QUALITY WORKMANSHIP
Unprofessional RUDE Manager and Poor Quality Workmanship is what I've experienced at Best Drive Malmesbury. So, the bracket of my exhaust came loose and I took it to best drive. They welded the exhaust back, but only to find out that the exhaust was welded back incorrectly. The exhaust was welded against my back bumper which burned a huge hole in the bumper of my vehicle. When I detected this, I stopped driving my vehicle to prevent any further damage and informed the store manager Johan. He started shouting on the phone in my ear and simply told me to F**&^off and that they will not take responsibility and he placed the phone down in my ear. I then took the liberty and got some professional advice to take the matter further. I phoned again, to try and not implicate the owner and to have the matter resolved without other parties and cost involved and to get the contact details of the owner, and Johan again refused to talk and said he has spoken to the owner and placed the phone down in my ear again. I just hope that the owner is aware of Johan's unprofessional way of dealing with clients, and that this is causing him money at the end of the day. I m sure that this is not the vision and mission of best drive and that the owner would only want his business to flourish, and not to be driven down the drain because of Johan's EGO.
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Astrid A
1 reviews | Active since Jan 2020
24 Nov 2020, 11:29
RUDE, UNPROFESSIONAL MANAGER AND POOR QUALITY WORKMANSHIP
Unprofessional RUDE Manager and Poor Quality Workmanship is what I've experienced at Best Drive Malmesbury. So, the bracket of my exhaust came loose and I took it to best drive. They welded the exhaust back, but only to find out that the exhaust was welded back incorrectly. The exhaust was welded against my back bumper which burned a huge hole in the bumper of my vehicle. When I detected this, I stopped driving my vehicle to prevent any further damage and informed the store manager Johan. He started shouting on the phone in my ear and simply told me to F**&^off and that they will not take responsibility and he placed the phone down in my ear. I then took the liberty and got some professional advice to take the matter further. I phoned again, to try and not implicate the owner and to have the matter resolved without other parties and cost involved and to get the contact details of the owner, and Johan again refused to talk and said he has spoken to the owner and placed the phone down in my ear again. I just hope that the owner is aware of Johan's unprofessional way of dealing with clients, and that this is causing him money at the end of the day. I m sure that this is not the vision and mission of best drive and that the owner would only want his business to flourish, and not to be driven down the drain because of Johan's EGO.
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Leonard G
1 reviews | Active since Jan 2020
5 Nov 2020, 07:14
Foul mouth Manager at Best Drive Malmesbury
What a bad experience I had in store today. This is not the first time. The manager Johan is VERY unprofessional. He has the most vulgar mouth I have ever heard in a workplace. He speaks down to his staff, and thinks nothing of swearing as a second language. My experience is that he was on the telephone to what could be his wife. The way he spoke to the person was shocking, and when he ended the call the discussion he had with the receptionist Merinda was even more shocking. Saying things like "sy werk of my poes". And as the conversation between the two of them continued, what seems to be that she fueled his anger, she continued by saying "fok haar uit", Johan them responded "ek gaan haar en haar fokken ****ed up familie fokken wegjaag". #BestDrive you need to see to this man's anger issues. He is surely not an asset to the business. He seems to have no shame and no consideration that his actions are impacting on customers and the staff he is suppose to be an example to. This man is a great danger to himself and people around him. The combination of Johan and the receptionist is most definitely an oil on the fire one. Trevor Hartley, who I believe is the owner must surely have had previous complaints? Why is this man still on this power trip because his attitude is most definitely that he is untouchable.
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Leonard G
1 reviews | Active since Jan 2020
5 Nov 2020, 07:14
Foul mouth Manager at Best Drive Malmesbury
What a bad experience I had in store today. This is not the first time. The manager Johan is VERY unprofessional. He has the most vulgar mouth I have ever heard in a workplace. He speaks down to his staff, and thinks nothing of swearing as a second language. My experience is that he was on the telephone to what could be his wife. The way he spoke to the person was shocking, and when he ended the call the discussion he had with the receptionist Merinda was even more shocking. Saying things like "sy werk of my poes". And as the conversation between the two of them continued, what seems to be that she fueled his anger, she continued by saying "fok haar uit", Johan them responded "ek gaan haar en haar fokken ****ed up familie fokken wegjaag". #BestDrive you need to see to this man's anger issues. He is surely not an asset to the business. He seems to have no shame and no consideration that his actions are impacting on customers and the staff he is suppose to be an example to. This man is a great danger to himself and people around him. The combination of Johan and the receptionist is most definitely an oil on the fire one. Trevor Hartley, who I believe is the owner must surely have had previous complaints? Why is this man still on this power trip because his attitude is most definitely that he is untouchable.
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