Worst plumbers we have ever experienced!

Worst experience ever! They came out and notified us they switched of the extra geyser so everything should be working now. Later that evening our water was still cold, never warmed up. Gave them a call the next morning early,they only arrived at our house at half past five that evening. Then came with the story we need to get an electrician out- as we did. The electrician notified us all the electrical side is perfect and that it is the element that went on our geyser. So 3rd attempt phone them again and they cant assist due to the fact that they can't give us a price on the element. They will only be able to assist the next morning! 3 days of their service and still no results!! Worst service from plumbers we have ever experienced!!