Bad service

Item: Betfred
Rating: 1
Author: Brightness K

I have received bad service from Yonela. She didn't even bored herself to contct me and apologize. She was eve rude to me I am so disappointed about the treatment that I receive from this person

Helpful (0)

Replies (4)

Betfred's replyOfficial

18 Mar 2026, 07:03

Hi Brightness

We acknowledge receipt of your review and thank you for bringing this to our attention.
We understand your frustration and therefore one of our Customer Experience members will be in contact with you shortly.

We apologize for any inconvenience this might have caused.

Kind regards,
The Betfred Customer Experience Team
Tel: 0870958862

Best regards,

Betfred's reply18 Mar 2026, 07:03

Official

Best regards,

Brightness K's updateReviewer Update

18 Mar 2026, 07:10

I hope so because also Nthabiseng promise to come back to me but she never did until today

Brightness K's update18 Mar 2026, 07:10

Reviewer Update

I hope so because also Nthabiseng promise to come back to me but she never did until today

Betfred's replyOfficial

18 Mar 2026, 09:13

Hi Brightness
We’re actively engaging with you on this matter and will continue to communicate through email, phone, or chat until it is fully resolved.
Kind Regards
Betfred Support Team.

Best regards,

Betfred's reply18 Mar 2026, 09:13

Official

Hi Brightness
We’re actively engaging with you on this matter and will continue to communicate through email, phone, or chat until it is fully resolved.
Kind Regards
Betfred Support Team.

Best regards,

Brightness K's updateReviewer Update

20 Apr 2026, 06:37

Thanks very issue was resolve

Brightness K's update20 Apr 2026, 06:37

Reviewer Update

Thanks very issue was resolve

Betfred

Bad service

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