Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I contacted BF Motorcycles in Knysna on the 25th November as my scooter would not start and I needed two new tires. It took them 10 days to inform me that the tires had arrived but that they couldn't get a bigger back one and that I should use the same one front and back which set off alarm bells as this is dangerous. Another 3 days passed, and I was told there was a problem with stock. (I thought the tires had arrived???) Another week passed without contact from them and then the receptionist promised, only after I called them relentlessly that they were now waiting for a trailer to come and collect my bike. After calling the next day to ask how much longer I had to wait for the trailer to arrive, she promised me that she'd send the mechanic over to fetch it. Needless to say, he never arrived. I then called her and said that if they didn't want my business, they should tell me as there were other people I could go to. "No, we'll definitely send someone today". Once again, a no show, and nine days later I have not heard a word from them again. They have wasted my time with their constant lies. I will never go to them again. Stay away from them, they are bad news!!! Fortunately, I have found someone else in George who was able to collect the bike from me and fit it with the correct tires too!
1 reviews | Active since Jan 2020
I contacted BF Motorcycles in Knysna on the 25th November as my scooter would not start and I needed two new tires. It took them 10 days to inform me that the tires had arrived but that they couldn't get a bigger back one and that I should use the same one front and back which set off alarm bells as this is dangerous. Another 3 days passed, and I was told there was a problem with stock. (I thought the tires had arrived???) Another week passed without contact from them and then the receptionist promised, only after I called them relentlessly that they were now waiting for a trailer to come and collect my bike. After calling the next day to ask how much longer I had to wait for the trailer to arrive, she promised me that she'd send the mechanic over to fetch it. Needless to say, he never arrived. I then called her and said that if they didn't want my business, they should tell me as there were other people I could go to. "No, we'll definitely send someone today". Once again, a no show, and nine days later I have not heard a word from them again. They have wasted my time with their constant lies. I will never go to them again. Stay away from them, they are bad news!!! Fortunately, I have found someone else in George who was able to collect the bike from me and fit it with the correct tires too!
1 reviews | Active since Jan 2020
Bruce and his Tech Team did amazing work on my Dl650 V-Strom . The rear cylinder was dead and they spent many hours tracking down the problem, but only charged me a fraction of the time they spent on locating the fault. Much appreciated Bruce! Bike is going superbly.
1 reviews | Active since Jan 2020
Bruce and his Tech Team did amazing work on my Dl650 V-Strom . The rear cylinder was dead and they spent many hours tracking down the problem, but only charged me a fraction of the time they spent on locating the fault. Much appreciated Bruce! Bike is going superbly.
1 reviews | Active since Jan 2020
BF Motorcycle is a small business that delivers big on providing an exceptional experience. Despite their size, they offer a remarkable selection of motorcycles that combine style, performance, and affordability. The personal touch of their passionate team sets them apart, ensuring a personalized and enjoyable buying process. With dedicated service and expert maintenance, BF Motorcycle goes above and beyond to keep your ride in top shape. They may have a smaller inventory of accessories, but their carefully curated selection meets essential needs. The sense of community they foster through group rides and events is a testament to their commitment to bringing riders together. In a nutshell, BF Motorcycle is a hidden gem. With their personalized service, impressive bikes, meticulous maintenance, and vibrant community, they provide the thrill of riding that rivals larger establishments. For a small business that delivers a big experience, BF Motorcycle is the perfect destination.
1 reviews | Active since Jan 2020
BF Motorcycle is a small business that delivers big on providing an exceptional experience. Despite their size, they offer a remarkable selection of motorcycles that combine style, performance, and affordability. The personal touch of their passionate team sets them apart, ensuring a personalized and enjoyable buying process. With dedicated service and expert maintenance, BF Motorcycle goes above and beyond to keep your ride in top shape. They may have a smaller inventory of accessories, but their carefully curated selection meets essential needs. The sense of community they foster through group rides and events is a testament to their commitment to bringing riders together. In a nutshell, BF Motorcycle is a hidden gem. With their personalized service, impressive bikes, meticulous maintenance, and vibrant community, they provide the thrill of riding that rivals larger establishments. For a small business that delivers a big experience, BF Motorcycle is the perfect destination.
1 reviews | Active since Jan 2020
My friend, Francois Els, bought parts (a voltage regulator and a rear fender for Kawasaki GTR 14000 ) from BF Motorcycles. He paid for it on25 Nov 2021, amount R2187,87. After he did not receive the parts, he phoned BF Motorcycles, and spoke to Ilze. She could not provide him with a tracking number and promised to get back to him. After several phone calls and Whatsups, he still had no luck. However, the parts were paid for a month ago, but he only received empty promises. He wanted to take this further, but the amount is too little for the small claims court. He wonders if anyone else had a similar experience. Please contact him on Cell:0834174024.
1 reviews | Active since Jan 2020
My friend, Francois Els, bought parts (a voltage regulator and a rear fender for Kawasaki GTR 14000 ) from BF Motorcycles. He paid for it on25 Nov 2021, amount R2187,87. After he did not receive the parts, he phoned BF Motorcycles, and spoke to Ilze. She could not provide him with a tracking number and promised to get back to him. After several phone calls and Whatsups, he still had no luck. However, the parts were paid for a month ago, but he only received empty promises. He wanted to take this further, but the amount is too little for the small claims court. He wonders if anyone else had a similar experience. Please contact him on Cell:0834174024.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done by their supplier. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. I opened the one mirror as it blew the fuse on my light on the mirror and found it was wired incorrectly, which caused the fuse to blow. I pointed this out to them and firstly said they will refund without me having to return the mirrors, but I said I'll return them anyway and was told they will refund me and the courier cost. Sadly they won't refund the item, made me pay to return on top of that costing me more money and are now claiming damage to the mirror that was opened to find it's defectiveness. Definitely an unethical business to deal with. I have heard some stories about them and their poor workmanship. Stay away from these Cowboys. They'll just post false pictures to claim I damaged the item they are that unethical. How can you say you will refund and then do a complete turnaround. Utter nonsense. I implore the biker community to stay away from these Cowboys as you'll probably be taken for a ride and lose money in the process.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done by their supplier. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. I opened the one mirror as it blew the fuse on my light on the mirror and found it was wired incorrectly, which caused the fuse to blow. I pointed this out to them and firstly said they will refund without me having to return the mirrors, but I said I'll return them anyway and was told they will refund me and the courier cost. Sadly they won't refund the item, made me pay to return on top of that costing me more money and are now claiming damage to the mirror that was opened to find it's defectiveness. Definitely an unethical business to deal with. I have heard some stories about them and their poor workmanship. Stay away from these Cowboys. They'll just post false pictures to claim I damaged the item they are that unethical. How can you say you will refund and then do a complete turnaround. Utter nonsense. I implore the biker community to stay away from these Cowboys as you'll probably be taken for a ride and lose money in the process.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done by their supplier. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. Sadly the supplier won't refund or accept a return, but BF Motorcycles has given me a partial refund as I'm going to use the mirrors and make my own connectors. I feel they have gone the extra mile with the refund and would gladly do business with them again.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done by their supplier. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. Sadly the supplier won't refund or accept a return, but BF Motorcycles has given me a partial refund as I'm going to use the mirrors and make my own connectors. I feel they have gone the extra mile with the refund and would gladly do business with them again.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. Very poorly made product. Zero after sales service from BF Motorcycles they won't repsond to Whatsapp's anymore and haven't even offered a replacement or refund of some sort. Stay away from these cowboys as you will be ripped off.
1 reviews | Active since Jan 2020
Purchased a set of mirrors from them for my motorcycle. The connecter blocks forthe wiring had been poorly done. The wires came out of the connector blocks on one mirror. I carefully put the other mirror on and carefully put the connector blocks in. The blinker and light only came on when I pressed the wires hard into the connector blocks. Very poorly made product. Zero after sales service from BF Motorcycles they won't repsond to Whatsapp's anymore and haven't even offered a replacement or refund of some sort. Stay away from these cowboys as you will be ripped off.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.