Serious neglect of patient at Bheki Mlangeni District Hospital

Serious neglect of patient at Bheki Mlangeni District Hospital Our family is deeply concerned about the treatment of a relative currently admitted at Bheki Mlangeni District Hospital. The patient arrived at the hospital on Monday, 30 March 2026 between 10 :30 and 11 :00, after collapsing at home. Upon arrival, we were informed that she had suffered a stroke. During the fall, she also dislocated her left shoulder. Despite the seriousness of her condition, it took two full days for her to be admitted to a ward. During this time, we repeatedly requested assistance and updates, as the patient was clearly unwell. Due to mounting frustration and lack of response, we recorded a video to document the situation. Instead of addressing our concerns, security was called on us, and we were removed from the area. Only later that same night were we contacted and informed that she had finally been admitted and given a ward number. Since admission, the standard of care has been extremely concerning. The patient’s dislocated shoulder has still not been properly assessed or treated by a doctor, and there appears to be little to no medical monitoring, despite her being a stroke patient. When we visited on 1 April 2026, we found her left unattended, lying in her own waste, with no staff assisting her. This is deeply distressing and undignified. Her only child, a young adult son, has been placed in the heartbreaking position of having to clean and care for his mother himself, as the family cannot be present daily due to work commitments. We believe this situation reflects serious neglect, a lack of dignity, and a failure to provide basic medical and nursing care. We are asking for accountability, urgent intervention, and assurance that patients at this facility are treated with the care, respect, and dignity they deserve.