Amazing service!

By far, one of the best service we've received. A wonderful lady at Cape Town International Airport, called Monica Mackenzie CSA and extremely helpful gentleman, Vincent LPO, went out of their way to assist us. Our bags were in limbo between countries for 6 days and they gave us assurance that our bags will be found. We were called and messaged and kept up to date for the 2 days since we've met them. They made sure all our questions were answered and we had all the information we needed. From a nightmare of a trip, it is a breath of fresh air to have met and been help by them. Our bags are ready for collection and we will eternally be grateful to them! Thank you