BidTrack

Based on recent customer reviews, BidTrack is facing significant dissatisfaction across its service delivery and customer care functions. Customers consistently mention difficulties cancelling contracts after selling or writing off vehicles, with debit orders continuing despite repeated requests. A recurring theme is frustration that tracking units allegedly fail during theft incidents, with reports of jamming and missed tampering alerts. Reviewers also describe unresponsive call centres, rigid cancellation policies, and a perceived lack of empathy from retentions and support staff, leaving long-standing customers questioning the value of the service.