Just Dont do it.

Please do not consider using this company as a provider.

My car suddenly starting giving electrical warnings, it spend many hours at Audi, only to discover that the bidtrack unit is draining my battery causing my car to shut down some services, like keyless entry ect and damaging my battery in the process. I requested them to come and check and replace the battery. Lets just say that when you call this company, not even one person identifies themselves on the phone, shunted from pillar to post and finally told there is NO WAY it is their unit that is causing the issue, they will come and check, but I must pay a call out fee.

I requested they remove the unit entirety and was send to the cancellations department. The lady who gave me the email address for the cancellations dept, she thought she would school me on how to spell cancellations, they are simply rude and arrogant all the way through.

Come Monday, the "Retentions" person, Naomi, makes absolutely no attempt to retain me as a client, instead blocks my email so I cannot email her back.

The CPA states, The supplier can charge a reasonable cancellation fee, covering losses like expected profits, but can't penalize you for the full remaining term. It also states also, that I can also, 20 business days' written or recorded notice to cancel. I have given both verbal and written (email) notice, which they refuse to accept - stating I must complete a form.

They level of unreasonable and the level of not wanting to sort my issue out show the arrogance of BIDVEST on all levels. Dont sign a contract with these guys, they are more expensive than others and completely useless, money grabbing *******s.