BidTrack
1.4|106 reviews
Responds in 11 hours 55 min
CB
Cyril B
1 reviews | Active since Member
07 Nov 2025, 09:38
Poor customer care.
Worst custome customer care. Ive been trying to get through to customer care fore the passed thirty minutes, with no joy. The calls go unanswered even when following the prompts. With 3 cars with them, seriously reconsidering moving all cars.
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Replies (71)BidTrack's replyOfficial
07 Nov 2025, 10:36Dear Mr Benoliel, thank you for bringing your experience to our attention. We sincerely apologise for the difficulty you encountered in reaching our customer care team and for any frustration this caused.Please note that we have since made contact with you, and your query has been resolved. We appreciate your patience and the opportunity to assist you. Should you require anything further, please do not hesitate to email our customer service team at customerservice@bidtrack.co.za.
Regards
The Bidtrack Team
Regards
The Bidtrack Team
Best regards,
BidTrack's reply07 Nov 2025, 10:36
Official
Dear Mr Benoliel, thank you for bringing your experience to our attention. We sincerely apologise for the difficulty you encountered in reaching our customer care team and for any frustration this caused.Please note that we have since made contact with you, and your query has been resolved. We appreciate your patience and the opportunity to assist you. Should you require anything further, please do not hesitate to email our customer service team at customerservice@bidtrack.co.za.
Regards
The Bidtrack Team
Regards
The Bidtrack Team
Best regards,