GROSS NEGLIGENCE

without prejudice SHOCKING. ZERO SERVICE BUT PAY THE PREMIUM! GROSS NEGLIGENCE! I have approached Bidvest Legal Angel. THANDEKILE PLAATJIE called me on 5 July 2022 at 14:53. Asked me some questions. Said she would send me a mail with forms I need to complete. I asked her to include a list of any info she requires. I was informed I had 7 working days to provide the information of the matter would be shelved. BIDVEST LEGAL ANGEL THANDEKILE PLAATJIE NEVER SENT EMAIL. I emailed THANDEKILE PLAATJIE asking for feedback Sent: Friday, 08 July 2022 11:38 To: thandekilep@lawforall.co.za Cc: legalangel@bidvestinsurance.co.za (FROM THEIR WEBSITE) BIDVEST LEGAL ANGEL THANDEKILE PLAATJIE NEVER REPLIED (received automatic confirmation of receipt email) RECEIVED BOUNCEBACK NOTICE FOR legalangel@bidvestinsurance.co.za (FROM BIDVEST LEGAL ANGEL WEBSITE)

SO seems their website does not have correct email address (I just copied and pasted the email address. To date Bidvest Legal Angel THANDEKILE PLAATJIE has not sent me an email asking for information and has not provided the application forms.

IRONIC IT HAS TO DO WITH CONSUMER PROTECTION THIS IS IN MY OPINION GROSS NEGLIGENCE.

If you do not provide a service I state for the record that you therefore owe me all my premiums back.