Appalling service!

Appalling service! The used car salesmen don't call people back when they promise to, and they also didn't bother to even pitch up for a scheduled test drive! Only after the scheduled time passed and we contacted the salesman did he make up an excuse and promised to let us know when he would come, but never contacted us again or come for us to test drive the car. If this is how useless they are before even selling a car to you, how bad is the after-sales service? I would definitely avoid them like the plague! Even one star is better than they deserve.