1 reviews | Active since Member
This is a follow up story. Bought a used Toyota Hilux double cab, which turned out t be a skorokoro. I complained and reported all the faults to no avail. Then when I finally wrote a review on hellopeter the McCarthy PRO machine went into full defensive mode accusing me of being a year late without considering the fact that i had been complaining for almost a year without any resolution of my complaints. Then the Woodmead branch manager who have been ignoring me all this time was made to call me, I guess by the franchisor. He introduced himself as Dawie, and he berated me for going to hellopeter. He threatened to walk away if I continue to write negative reviews. He said I'll have to go back to hellopeter and say the issues I had were attended to. He kept me on a leash long enough for the franchisor to be off his back and then he walked away like he threatened initially. He did not resolve my complaints. Lesson here is that these people are not serious about customers satisfaction, they don't want public outcry and scrutiny. If they can swindle us in private and we suffer silently they are happy. I will continue this review with more details later