NP210837

I sent my car for a service at Bidvest McCarthy Renault Pietermaritzburg. My husband dropped the car off and he asked them to kindly check the window mechanism. A few days later they called him and told him it will be R17000 altogether the service and new window mechanism.

My problem is the car needs a new clutch, a new back windscreen , the passenger shoulder is missing and in my opinion they could've given him a quote on those things because a window not opening is not much of a problem apart from the other faults the car has. The window mechanism Costs R11000 and I truly feel it's unreasonable especially because there are more important things to fix on the car than one window mechanism. The total amount we need to pay is R17 889 and the car has been with them from the end of April till today.

I called them and asked if we they can remove the new window mechanism because we can't pay so much money , the gentleman refused and told me he will be keeping the car until we can pay.

Hello Peter please help us with this we would truly appreciate it. Our vehicle is Renault Triber NP210837