Polo Vivo 2021

On the 8th of January, I transported my 2021 Polo Vivo vehicle to Bidvest McCarthy VW Arcadia for a check-up due to a power loss experienced while driving. The vehicle was still under guarantee at the time. Regrettably, I have yet to receive a comprehensive diagnosis of the issue to date. I was charged R2000 to examine the vehicle, a fee that I assert should have been covered by the guarantee. As of writing, four days have passed since I relinquished possession of the vehicle, and I have no alternative means of transportation, resulting in a loss of income.