Ziyanda's bad attitude and unprofessionalism.

I would like to report a negative experience at the Bidvest Premier Lounge at Cape Town Airport. A staff member, Ziyanda, was rude and disrespectful when I enquired about my voucher. Her tone was inappropriate and noticeably changed when addressing me, which I found unacceptable. I had alternative lounge access at FNB but chose your lounge, and I expected professional service. Please address this matter to ensure better customer treatment going forward. This Ziyanda attitude is only toward BLACK people as I was noticing her when I was approaching, the coloured lady next to her treated me very well. I don't expect to see Ziyanda, if she is there im not going in. This incident happened on Friday, 03/04/2026 at around 16:00.