BG
Bonginkosi G
Active since Apr 2014
37
Reviews
0
Industries
Reviews
37 reviews5 months ago
Booked and paid for Garden court Hatfield but moved to Stay Easy Acardia
Good Day, I am writing to express my deep disappointment regarding my recent experience. I had booked and paid in advance for accommodation at Garden Court Hatfield, and my company had already settled the payment. However, upon arrival, I was informed that the hotel was overbooked and that I should instead move to StayEasy — a hotel with a noticeably lower rating than Garden Court. I was told that attempts were made to call me, yet I have no missed calls. Regardless, the fact remains that I had booked and paid ahead of time specifically to stay at Garden Court. I expected my reservation to be honoured. I was offered the shuttle to another hotel back and forth and the Manager offered to settle but dinner which I am thankful for but still that does not erase the wrongdoing that the Southern sun has committed. This experience was shocking and extremely upsetting. I would not wish such an inconvenience on anyone. Please see the booking details below ACCOMMODATION BOOKING ISSUED : 14523309 Garden Court - Hatfield Pretoria Tel : +2712 432 9600 Cnr End and Pretorius Streets, Hatfield, Pretoria, 0028, Gauteng, South Africa Fax No : +27 (12 ) 432 9601 Email : gchatfield.reservations@southernsun.com Guest Name(s) Check In Date Check - In Time Room Type Taxes Room Rate Without Taxes Room Description Form Of Payment Voucher Good For Transfer Details Notes Mr Bonginkosi Gumede 12 November 2025 Check Out Date 13 November 2025 14:00 Check - Out Time 11:00 Standard 1 Bed Double Non Smoking 12 Nov 2025 to 13 Nov 2025 12 Nov 2025 to 13 Nov 2025 ZAR 0.00 (Per Night) ZAR 1,630.00 (Per Night) N1QGG4 Bill Back Breakfast,Dinner,Taxes,Accommodation,Soft Drinks
0 replies
6 months ago
Delayed restoration
They sent me this message on 08/10/2025. Fixing of my faults are delayed everytime. Do they have the Technician in Margate. Message: Your Fibre Line Query has been logged with Frogfoot.We will be following up with Frogfoot for updates to ensure a speedy resolution of your query. Note that Frogfoot does have a up to 3 days-time to resolve rule. Your ticket ref is VOX28884018
0 replies
8 months ago
Auto and General refused pay for my motor claim
Two months ago, I logged a complaint here because Auto and General refused to pay my claim, stating that the driver's license is ****. After logging the complaint, I received a response from Palesa Khantsi at Auto and General, who said she would investigate the matter. She conducted the investigation and later sent an email stating that they require a letter from the Zimbabwean consulate to validate the license. I have since emailed her the letter yesterday, but I have not received any response—neither via email nor phone. When I call today, I’m told she is busy. I’ve made two calls so far. I’m paying the bank for the vehicle and have consistently paid Auto and General the premiums. Yet, this is the treatment I receive.
1 reply
10 months ago
Auto and General is not what we think they are
They don't want to pay for my claim, they say the driver at the time of the accident had a **** drivers license but they have NO report of such.
53 replies
11 months ago
MyWay abusing me with automated calls
My please don't calling me with the automated number, it is so annoying. This is an abuse really, this number 0770987790 keeps on calling every morning, day and afternoon. I have never authorised these calls. Next step will be to inform the consumer ombudsman.
58 replies
11 months ago
Poor Customer Service and Arrogant Service Advisor
The vehicle was taken in for servicing and for the repair of a nonfunctional USB port on the 6th of May 2025. The service advisor, Thuli, informed me that the car had been serviced and that the USB port had been fixed. However, when I collected the vehicle, it had not been washed. I was told to call the next day to arrange for it to be returned for the wash. When I called the following day, receptionists Portia, Lumka, and Charlene answered the phone, but Thuli has not returned any of my calls to date. What’s more concerning is that, even after escalating the matter to the manager, I still have not received any follow-up or callback. To make matters worse, the USB port is still not functional, meaning the initial issue remains unresolved despite being marked as completed.
0 replies
11 months ago
No service for three days
No service now for three days despite calling Vox, they dont come to fix the issue.
58 replies
12 months ago
Wait time too long on the app for chating to a consultant
App online chat just taking to long. I have been waiting since 14:36. They called me their private. This bank is really taking me for granted
59 replies
14 months ago
Unjustified Bank Deductions: A Case of Financial Misconduct
I settled my FNB loan a few days ago and called FNB to request that they close the loan. They agreed and confirmed that it was paid in full and that the account was now closed. However, yesterday (26/02/2025), they debited R6,412.08 from my account for the same loan, which had already been settled and closed. When I asked them why, they said they would refund me in 5 to 7 days. How am I supposed to live and pay my bills in the meantime? They commit *****, and when I confront them, they acknowledge it but still ask me to wait 5 to 7 days? Really? We are not protected in this country—this is ********. Imagine, there could be how many people who lost their money like this since probably not noticing, especially the elder people.
53 replies
15 months ago
Bad service from consultant: K****tso Shakoane
What a difficult experience! I had to call ABSA for the third time to get the vehicle finance statement, and today was even worse. What is more upsetting is that K****tso Shakoane, the consultant who failed to send me the statement yesterday, refused to help me when I called today.
53 replies
Review Distribution
5 Star
4 (10.81081081081081%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.7027027027027026%)
1 Star
32 (86.48648648648648%)