Diabolical lounge quality

The food quality and selection is diabolical and cold. Coffee machine does not froth. The coffee is cold. The tables are dirty and have previous users stain marks on them. When I talk to bidvest, they suggest I should talk to the manager 🙈🙈🙈🙈. I’m the manager who sets the standards. All that will happen is the dear staff will get a lashing. But no coaching. Bottom line. Go to the slow lounge or somewhere else. Avoid Bidvest.