Over and above my expectations

Thank you to Phumza in finance and Gerrit Assure, sales consultant at the used vehicles.

I bought my wife a used Fortuner in June of 2023. It was a week before a went on holiday and originally wasn't going to use it, as we have a H-1 bus.

3 days before we left for the Free State, I told Gerrit, I will take. All good. I then took the car for wheel alignment as I don't trust workshops in general.

I at TWT N1 City, they showed me the rim was bent, looked like it brick or rock on the inside of the rim. Also had the battery tested as it didn't sound right, it took strain starting the 2.8 Fortuner.

I reported this to Gerrit Assure, He phoned and asked for the vehicle and if possible could stay over night. I took the vehicle in on Thursday morning and received it back on Friday, Toyota replace the battery and fixed the rim and alignment done, report was included. It is now, Feb 2025 and I cannot think anything but be grateful.

Phumza got the finance figures back, it was more than I wanted to pay monthly. Phumza asked me to wait as she would contact the banks to get better deals. I got a great rate.

Between the 2 of them, I will return to the dealership anytime!