Disappointing German experience.

We headed out to the snow on 21 September.We also invited friends from Howick with a family of four. Six adults. We tried to book a table. Whatsapp was read and acknowledged.Albeit a rugby weekend, we were made to stand the entire game and were never looked after in terms of a table. Three tables were booked and one big table's party never arrived. We felt very neglected. The staff overcrowd the floor with little service. Food was a letdown too. Rather take Tiroler Groslt off your menu if you don't know how it is made.Rather disappointing experience and we won't be back in a hurry.