Big Boy WIERDA PARK
1|7 reviews
MW
Melisha W
1 reviews | Active since Member
19 Dec 2017, 10:00
No responsibility between Big Boy supplier and dealership
Awful! Bought a brand new Big Boy Revival 150 s****** from Mohammed at Wierda Park branch. S****** had disconnected light on delivery and broke down 5 times next to road. Two of these times directly after service. After last service air filter was cleaned in stead of replaced but charged at replaced rate. Bolts were missing from brakes, and s****** came back with speedometer broken. Phoned and emailed Big Boy Head Office they said it's a dealership problem although the s****** is under warranty. Paid R900 for last 3000km service. ..s****** broke down again. ..dealership refused to give reason. Looks like problem on s****** which now has been in for repairs 7 times since it was bought in May. Highly disgusted that between Big Boy and dealership no one takes responsibility. Last conversation with Big Boy they said I had to take it up with the dealership who can simply not be trusted. Why does Big Boy give a warranty that they try and get out of?
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Replies (105)MW
Melisha W's updateReviewer Update
19 Dec 2017, 12:13Today the s****** was sent in for repair at a different place - the fuel pump had broken (the s****** is 7 months old) when contacting Big Boy they said the warranty does not cover it ) also the mechanic informed me thatsome of the parts were not authentic Big Boy parts and that it had been replaced by 2nd hand parts. This was suppose to have been a brand new s****** - which had obviously been tampered with by Big Boy S******s Wierda Park.
MW
Melisha W's update19 Dec 2017, 12:13
Reviewer Update
Today the s****** was sent in for repair at a different place - the fuel pump had broken (the s****** is 7 months old) when contacting Big Boy they said the warranty does not cover it ) also the mechanic informed me thatsome of the parts were not authentic Big Boy parts and that it had been replaced by 2nd hand parts. This was suppose to have been a brand new s****** - which had obviously been tampered with by Big Boy S******s Wierda Park.