Big5 Cookware is a ****!!!

I placed two orders with them of a total of R1300 and the first order for R500 for two enamel pots was okay and gave me confidence to place the second order. Unfortunately, the second order was just plain *******, out of about 20 enamel items including saucers, mugs, plates, bowls etc only 3 items were in an expected sale condition. The rest of the items were rejects with uneven paint finish, rough surfaces that could scratch a finger if you run it through the surface, some were even with small dents in the bodywork. My experience with them has been very bad, they don't value customers, their business is more like a **** because they sell reject goods at premium prices