

Bike Freight Transport
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Bike Freight Transport has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Bike Freight Transport across 45 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Don't say you have not been warned. Seriously these guys are dubious, they did not refund me for a cancelled delivery.
1 reviews | Active since Jan 2020
Don't say you have not been warned. Seriously these guys are dubious, they did not refund me for a cancelled delivery.
1 reviews | Active since Jan 2020
Caution is advised when dealing with this business. We paid the owner, Peter Baker, for vehicle transport from Durban to Johannesburg over two months ago. The delivery was later cancelled due to his inability to secure transport. Despite multiple follow-ups, we’ve received ongoing excuses regarding our refund, and he has since blocked us on social media and stopped responding to emails. It's deeply disappointing, especially as we always try to support small businesses.
1 reviews | Active since Jan 2020
Caution is advised when dealing with this business. We paid the owner, Peter Baker, for vehicle transport from Durban to Johannesburg over two months ago. The delivery was later cancelled due to his inability to secure transport. Despite multiple follow-ups, we’ve received ongoing excuses regarding our refund, and he has since blocked us on social media and stopped responding to emails. It's deeply disappointing, especially as we always try to support small businesses.
1 reviews | Active since Jan 2020
I sent them an email and asked for their fastest option in which pickup was 5-7 working days. They kept on making excuses like sorry it was delayed, the next day said it was sorted and then told me they were ****** the following day.
1 reviews | Active since Jan 2020
I sent them an email and asked for their fastest option in which pickup was 5-7 working days. They kept on making excuses like sorry it was delayed, the next day said it was sorted and then told me they were ****** the following day.
1 reviews | Active since Jan 2020
I recently used Bike Freight Transport to move my KTM 1290cc motorcycle from Cape Town to Nelspruit, paying R6837.50 for what was meant to be a straightforward, door-to-door delivery. Unfortunately, my experience was frustrating, costly, and has left me with serious concerns, which I want to share as a caution to other bikers. Here’s what happened: 1. Failure to Complete Delivery Bike Freight Transport had confirmed in writing that they would deliver my motorcycle to my address in Nelspruit within a day or two after it reached Johannesburg. But instead of fulfilling this commitment, they handed over my motorcycle to a subcontractor who then refused to release it, explaining that Bike Freight Transport hadn’t paid them for the previous leg of the journey. This left me in a position where my bike was effectively being withheld over an internal payment dispute. 2. Unexpected Extra Costs and Major Inconvenience With no support from Bike Freight Transport, I had no option but to pay additional money directly to the subcontractor just to secure the release of my motorcycle. To make matters worse, the bike was still in Johannesburg, a four-hour drive from my home in Nelspruit, forcing me to make the eight-hour round trip to retrieve it myself. This unexpected cost and inconvenience completely disrupted my and my wife’s day and added significant expense to what was already a costly service. 3. Pattern of Concern The subcontractor mentioned that he was holding two other motorcycles due to similar payment issues with Bike Freight Transport. This made me wonder if such situations are a regular occurrence, and it left me feeling uneasy about the company’s business practices. I’ve attached a photo on Google Maps’ reviews of one of the other bikes which is being withheld, which I took discreetly, to illustrate the situation as I encountered it. 4. Broken Promises on Refunds After discussing these issues with Bike Freight Transport, they promised to reimburse me for the additional costs I incurred. However, as of now, I have not received any refund. I will update this review if that changes, but anyone reading this should assume the refund has not yet been made. Bottom Line: If reliability, transparency, and peace of mind are important to you, I’d strongly advise against using Bike Freight Transport. This experience left me out of pocket, seriously inconvenienced, and concerned about the company’s ability to meet its commitments. Bikers, consider other options before trusting this service with your valuable motorcycle.
1 reviews | Active since Jan 2020
I recently used Bike Freight Transport to move my KTM 1290cc motorcycle from Cape Town to Nelspruit, paying R6837.50 for what was meant to be a straightforward, door-to-door delivery. Unfortunately, my experience was frustrating, costly, and has left me with serious concerns, which I want to share as a caution to other bikers. Here’s what happened: 1. Failure to Complete Delivery Bike Freight Transport had confirmed in writing that they would deliver my motorcycle to my address in Nelspruit within a day or two after it reached Johannesburg. But instead of fulfilling this commitment, they handed over my motorcycle to a subcontractor who then refused to release it, explaining that Bike Freight Transport hadn’t paid them for the previous leg of the journey. This left me in a position where my bike was effectively being withheld over an internal payment dispute. 2. Unexpected Extra Costs and Major Inconvenience With no support from Bike Freight Transport, I had no option but to pay additional money directly to the subcontractor just to secure the release of my motorcycle. To make matters worse, the bike was still in Johannesburg, a four-hour drive from my home in Nelspruit, forcing me to make the eight-hour round trip to retrieve it myself. This unexpected cost and inconvenience completely disrupted my and my wife’s day and added significant expense to what was already a costly service. 3. Pattern of Concern The subcontractor mentioned that he was holding two other motorcycles due to similar payment issues with Bike Freight Transport. This made me wonder if such situations are a regular occurrence, and it left me feeling uneasy about the company’s business practices. I’ve attached a photo on Google Maps’ reviews of one of the other bikes which is being withheld, which I took discreetly, to illustrate the situation as I encountered it. 4. Broken Promises on Refunds After discussing these issues with Bike Freight Transport, they promised to reimburse me for the additional costs I incurred. However, as of now, I have not received any refund. I will update this review if that changes, but anyone reading this should assume the refund has not yet been made. Bottom Line: If reliability, transparency, and peace of mind are important to you, I’d strongly advise against using Bike Freight Transport. This experience left me out of pocket, seriously inconvenienced, and concerned about the company’s ability to meet its commitments. Bikers, consider other options before trusting this service with your valuable motorcycle.
1 reviews | Active since Jan 2020
Imagine you think your bike is safely being transported to your destination and someone sends you a photo of it standing outside a building in the road in central town. Then you try to call the company and nobody answers and the owner ignores you. Give yourself peace of mind and stay away.
1 reviews | Active since Jan 2020
Imagine you think your bike is safely being transported to your destination and someone sends you a photo of it standing outside a building in the road in central town. Then you try to call the company and nobody answers and the owner ignores you. Give yourself peace of mind and stay away.
1 reviews | Active since Jan 2020
Unprofessional – probably the most unprofessional individual I have had the displeasure of dealing with. Trust the other reviews which says he is a mega Bullsh.tter! Dishonest – Cannot trust what they say, for instance, the “Need it Yesterday" i.e. most urgent transport option has a 5-to-10-day lead time. ********* – kept 100% of fee paid upfront in good faith, even after fair cancellation notice. Do not follow their own terms and conditions. Disorganised – could not provide a date for collection or delivery of the motorcycle, even after almost a week. Unreliable – tried to sub-contract the collection, storage and delivery of my motorcycle to others. Unreasonable – I have given the owner reasonable and ample opportunity to rectify the matter without further response. Considering taking the matter to law enforcement. All correspondence with owner in writing.
1 reviews | Active since Jan 2020
Unprofessional – probably the most unprofessional individual I have had the displeasure of dealing with. Trust the other reviews which says he is a mega Bullsh.tter! Dishonest – Cannot trust what they say, for instance, the “Need it Yesterday" i.e. most urgent transport option has a 5-to-10-day lead time. ********* – kept 100% of fee paid upfront in good faith, even after fair cancellation notice. Do not follow their own terms and conditions. Disorganised – could not provide a date for collection or delivery of the motorcycle, even after almost a week. Unreliable – tried to sub-contract the collection, storage and delivery of my motorcycle to others. Unreasonable – I have given the owner reasonable and ample opportunity to rectify the matter without further response. Considering taking the matter to law enforcement. All correspondence with owner in writing.
1 reviews | Active since Jan 2020
It took over 3 weeks to get my bike from Colesburg to Cape Town. Endless promises and endless dissapointments regarding delivery. Peter at no stage called me. WhatsApp messages ignored and despite assurances it took all my patience. I would never recommend this business
1 reviews | Active since Jan 2020
It took over 3 weeks to get my bike from Colesburg to Cape Town. Endless promises and endless dissapointments regarding delivery. Peter at no stage called me. WhatsApp messages ignored and despite assurances it took all my patience. I would never recommend this business
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