Appalling Customer service

I had the most unpleasant experience at Billy G Gold reef city this morning. The staff today really upset us and made us not to want to visit again... I was very appalled with the service today. I'm a vegetarian and after paying to dine and for variety, found that even when the food is finished, no one is topping up. When you ask the ladies they get upset and skinner about you.. The waiter was disgustingly rude... he told me to go fetch a glass for myself... I'm disgusted by your service...