unhappy bride/wife

I thought as a 1st time guest i would get a great experience at this lovely hotel to celebrate our anniversary, but sadly the service wasnt not pleasant at all. when we got to our room, Room 319 the TV wasnt working. then we were told to move to another room, we had to pack up and leave. Upon arriving at the new room,, Room 314 the key wouldnt open the door. The aircon wasnt working and no provision was made as the aircon guys are off duty (of which is understandable) however we were woken up by them at 7 very loudly even after telling them that we are still sleeping. 10mins later house keeping also comes to disturb our peace. I really am disappointed at the level of service provided. Please right your wrongs.