

Bird & Co
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2025
I hate Complaining and making other Peoples Jobs harder than they alrady are But; I had a terrible experience at Gateway Durban Branch on 2025-12-14 between 19:00 & 19:30. Walked in to Order with my Wife and Two Kids. The Counter wasn't busy although there was One Customer already placing an Order. Two Black Female Staff Members were behind the Counter. The Customer infront of me was done placing his Order. When I approached the Counter; the Female Cashier abruptly turned around and walked away without explaining whether she'll be back or not. Fine; I waited. The other Female was packing Orders; saw me and completely ignored me. A Black Female Customer walked in and that same Female who ignored me; approached her to take her Order first. Out of embarrassment; I tooj my Wife and Kids and left. I felt this was a subtle form of the "Reverse ******" that Non-Blacks face in todays South Africa. I also feel that I was ignored because I'm a Man. If the Store has CCTV; It wont be hard to view and miss the incident between the specified times. I'm Utterly Disgraced and will never do Business with ANY of your said Branches again.
1 reviews | Active since Jul 2025
I hate Complaining and making other Peoples Jobs harder than they alrady are But; I had a terrible experience at Gateway Durban Branch on 2025-12-14 between 19:00 & 19:30. Walked in to Order with my Wife and Two Kids. The Counter wasn't busy although there was One Customer already placing an Order. Two Black Female Staff Members were behind the Counter. The Customer infront of me was done placing his Order. When I approached the Counter; the Female Cashier abruptly turned around and walked away without explaining whether she'll be back or not. Fine; I waited. The other Female was packing Orders; saw me and completely ignored me. A Black Female Customer walked in and that same Female who ignored me; approached her to take her Order first. Out of embarrassment; I tooj my Wife and Kids and left. I felt this was a subtle form of the "Reverse ******" that Non-Blacks face in todays South Africa. I also feel that I was ignored because I'm a Man. If the Store has CCTV; It wont be hard to view and miss the incident between the specified times. I'm Utterly Disgraced and will never do Business with ANY of your said Branches again.
1 reviews | Active since Dec 2025
Bird & Co Rosebank used to be one of my go-to spots because the food is good and the flavours are great, but lately the consistency has completely fallen apart. Their sauces are all over the place. The “hot” sauce has somehow turned mild, and they’ve become extremely stingy with portions. I ordered rice and strips and got a tiny amount of sauce. When I asked for more, I was told I had to pay extra. Everything now feels like it’s about squeezing money out of customers instead of delivering quality food. They’ve officially lost me and my family as customers. I’d rather go to Mochachos or Nando’s where the sauces are always consistent and freely available in bottles. Bird & Co Rosebank needs to seriously rethink their priorities.
1 reviews | Active since Dec 2025
Bird & Co Rosebank used to be one of my go-to spots because the food is good and the flavours are great, but lately the consistency has completely fallen apart. Their sauces are all over the place. The “hot” sauce has somehow turned mild, and they’ve become extremely stingy with portions. I ordered rice and strips and got a tiny amount of sauce. When I asked for more, I was told I had to pay extra. Everything now feels like it’s about squeezing money out of customers instead of delivering quality food. They’ve officially lost me and my family as customers. I’d rather go to Mochachos or Nando’s where the sauces are always consistent and freely available in bottles. Bird & Co Rosebank needs to seriously rethink their priorities.
Hellopeter has tracked Bird & Co across 12 reviews. Bird & Co hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bird & Co? Write a review to help others decide.
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