BitCo
2.2|341 reviews
Responds in 1 hour 38 min
KO
Kobus O
1 reviews | Active since Member
24 Nov 2025, 07:15
Poor Response and Support
I dont know what happened to BitCo ISP. It is like they went from a A-List ISP to a D-list ISP. They are falling out of the bus. Services are poor and the help desk or support line is much worse.
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Replies (53)BitCo's replyOfficial
24 Nov 2025, 10:03Good Day Kobus,
Thank you for taking my call.
Please note that we have logged your fault with our upstream provider and are currently awaiting an Estimated Time of Resolution (ETR). We will keep you updated as soon as we receive further information.
Kind Regards
Vanee Balli
Service Account Manager
Thank you for taking my call.
Please note that we have logged your fault with our upstream provider and are currently awaiting an Estimated Time of Resolution (ETR). We will keep you updated as soon as we receive further information.
Kind Regards
Vanee Balli
Service Account Manager
Best regards,
BitCo's reply24 Nov 2025, 10:03
Official
Good Day Kobus,
Thank you for taking my call.
Please note that we have logged your fault with our upstream provider and are currently awaiting an Estimated Time of Resolution (ETR). We will keep you updated as soon as we receive further information.
Kind Regards
Vanee Balli
Service Account Manager
Thank you for taking my call.
Please note that we have logged your fault with our upstream provider and are currently awaiting an Estimated Time of Resolution (ETR). We will keep you updated as soon as we receive further information.
Kind Regards
Vanee Balli
Service Account Manager
Best regards,