Bitou Municipality
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a vehicle from a lady and cant register the vehicle because of an outstanding warrant on the ladies name. Ive contacted the prosecutor had the fine reduced and still isnt able to pay it so i can register the vehicle on my name. And Bitou municipality staff is so unhelpful its just unbelieveable. Never in my whole life have a ever struggled this much with a municipality. I even asked to lift the admin mark so i can go register and no they wont. Its been 4 weeks that ive been trying to sort out this mess. Theres communication and everything but somehow its just not possible. And the arrear lisence fees goes up every month by 22%. I dont know what else to do anymore. Its time waisting and stressful dealing with Bitou municipality staff and asking for help. Its just seriously unbelieveable. I wonder how much the plettenberg bay residents struggle and suffer .
1 reviews | Active since Jan 2020
I bought a vehicle from a lady and cant register the vehicle because of an outstanding warrant on the ladies name. Ive contacted the prosecutor had the fine reduced and still isnt able to pay it so i can register the vehicle on my name. And Bitou municipality staff is so unhelpful its just unbelieveable. Never in my whole life have a ever struggled this much with a municipality. I even asked to lift the admin mark so i can go register and no they wont. Its been 4 weeks that ive been trying to sort out this mess. Theres communication and everything but somehow its just not possible. And the arrear lisence fees goes up every month by 22%. I dont know what else to do anymore. Its time waisting and stressful dealing with Bitou municipality staff and asking for help. Its just seriously unbelieveable. I wonder how much the plettenberg bay residents struggle and suffer .
1 reviews | Active since Jan 2020
Hi, we owned a unit at Castleton 76A Plettenbergbay. The unit was sold and registered on the 15th December 2021. On the 15th December 2021 we received a account from Bitou with a credit amount of R2956.95. We then phone them just to find out that the finance people don' pick up their phones. After numerous calls i eventualy got through and was told that they do not work with the credits on accounts they are debtors and creditors only (incoming and outgoing) monies. I then phone the Mayors office and came through to his PA. She try to help me on 3 different occations, then she give me the head of accounts details. I phoned him and explain the situation to him. After that i send him an e-mail. I heard nothing from him. After a few mail communications he informed me that according to him it is a tax issue. I e-mail them and they come back to me and inform me that it is not a tax matter but finance. I again e-mail the finance depart with no rection back. In the meantime i received a invoice every month where they just keep on deducting the monthly amount of my credit amount. Up to now we got no co-operation from the Bitou Municipality to solve the problem and pay out initial credit as from 15th December 2021. Could you please assist to get this matter sorted out? Our account number is 16527087033
1 reviews | Active since Jan 2020
Hi, we owned a unit at Castleton 76A Plettenbergbay. The unit was sold and registered on the 15th December 2021. On the 15th December 2021 we received a account from Bitou with a credit amount of R2956.95. We then phone them just to find out that the finance people don' pick up their phones. After numerous calls i eventualy got through and was told that they do not work with the credits on accounts they are debtors and creditors only (incoming and outgoing) monies. I then phone the Mayors office and came through to his PA. She try to help me on 3 different occations, then she give me the head of accounts details. I phoned him and explain the situation to him. After that i send him an e-mail. I heard nothing from him. After a few mail communications he informed me that according to him it is a tax issue. I e-mail them and they come back to me and inform me that it is not a tax matter but finance. I again e-mail the finance depart with no rection back. In the meantime i received a invoice every month where they just keep on deducting the monthly amount of my credit amount. Up to now we got no co-operation from the Bitou Municipality to solve the problem and pay out initial credit as from 15th December 2021. Could you please assist to get this matter sorted out? Our account number is 16527087033
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