Y
Yoursafe
Unclaimed Business
Y
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Yoursafe
Yoursafe has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Yoursafe across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nelisiwe M
1 reviews | Active since Jan 2020
7 Aug 2025, 13:17
Worst bank I have ever come across.
Very disappointed with the service, my formal complaint emails are closed without being opened or attended too. Got no help at all retrieving my money, they basically told me it's none of their business that I lost all my money.
Helpful (0)
|Replies (0)NM
Nelisiwe M
1 reviews | Active since Jan 2020
7 Aug 2025, 13:17
Worst bank I have ever come across.
Very disappointed with the service, my formal complaint emails are closed without being opened or attended too. Got no help at all retrieving my money, they basically told me it's none of their business that I lost all my money.
0
Replies (0)CV
Cameron V
1 reviews | Active since Jan 2020
22 Oct 2024, 08:52
Yoursafe
I opened an account and try to transfer to my local account I kept on paying 25 Europe per transfer and they kept on saying that my bank rejected it I contacted my bank and said that my bank didn't reject it they didn't receive it they have bad service they just overall s***
Helpful (0)
|Replies (0)CV
Cameron V
1 reviews | Active since Jan 2020
22 Oct 2024, 08:52
Yoursafe
I opened an account and try to transfer to my local account I kept on paying 25 Europe per transfer and they kept on saying that my bank rejected it I contacted my bank and said that my bank didn't reject it they didn't receive it they have bad service they just overall s***
0
Replies (0)DM
Dineo M
1 reviews | Active since Jan 2020
10 Apr 2024, 21:20
**** site
I opened an account with them then added the details on the website that I'm working for. A day before payday I received an email from yoursafe telling me that they can't approve my account and a day after that the company I'm working for paid in to yoursafe account. I tried contacting them via email to at least open the account so I can take out my money but they're telling me that they'll be reversing the money back to my company. Please help.
Helpful (0)
|Replies (0)DM
Dineo M
1 reviews | Active since Jan 2020
10 Apr 2024, 21:20
**** site
I opened an account with them then added the details on the website that I'm working for. A day before payday I received an email from yoursafe telling me that they can't approve my account and a day after that the company I'm working for paid in to yoursafe account. I tried contacting them via email to at least open the account so I can take out my money but they're telling me that they'll be reversing the money back to my company. Please help.
0
Replies (0)tS
thabsile S
1 reviews | Active since Jan 2020
31 Mar 2023, 12:12
Debit Card Issue
I am so disappointe d in the way that Bitsafe(which now has changed its name to Yousafe) is treating me. I app**** for a Debit Card which cost 29.50 EUR, this was on the 21st of January 2023. I was told that it would take 4-5 weeks for me to receive the debit card, but to date I still have not received it(31 March 2023) Instead I am given different stories. They said that the card was sent on the 7th of February but when I requested for a tracking number, they said that they don't have one. I went to the post office to check if anything has arrived but I couldn't get it. Now I have requested that they should refund me because this is clearly the way for the company to de***** users. Because now while I am waiting for the card I am busy paying 25 EUR each time I need to withdraw. Imagine 10 000 transactions by other users who are waiting for the card, that would be 250 000 EUR that the company has pocketed, while the users who have already paid for the card, are paying extra.
Helpful (0)
|Replies (0)tS
thabsile S
1 reviews | Active since Jan 2020
31 Mar 2023, 12:12
Debit Card Issue
I am so disappointe d in the way that Bitsafe(which now has changed its name to Yousafe) is treating me. I app**** for a Debit Card which cost 29.50 EUR, this was on the 21st of January 2023. I was told that it would take 4-5 weeks for me to receive the debit card, but to date I still have not received it(31 March 2023) Instead I am given different stories. They said that the card was sent on the 7th of February but when I requested for a tracking number, they said that they don't have one. I went to the post office to check if anything has arrived but I couldn't get it. Now I have requested that they should refund me because this is clearly the way for the company to de***** users. Because now while I am waiting for the card I am busy paying 25 EUR each time I need to withdraw. Imagine 10 000 transactions by other users who are waiting for the card, that would be 250 000 EUR that the company has pocketed, while the users who have already paid for the card, are paying extra.
0
Replies (0)