BIZPORTAL / CIPC don't give a damn that they're online portals are not working.

Online site has not been working and constantly giving error messages for several days. I have complained but Bizportal does not seem concerned at the seriousness of this. The replies I've got blatantly says that I am doing something wrong. If Bizportal / CIPC is not prepared to provide the service to register a company, we need to have someone else take over!!!