K****tso( rude customer service)

I am very concerned about the customer service this company keeps. I called in with my own airtime, spoke to lady by the name of K****tso today at 11:31.

She had the audacity to hang up on me while I was on the phone with her just because I was still looking for my father’s ID number!!!

The audacity of her to underestimate my intelligence is very wild, there are a lot of people that want her job, if she’s annoyed she must resign and give others and opportunity!! I will be calling to clarify if she has been dealt with because she is very disrespectful… this needs to be part of the calls they rate her with at work for her performance!!

She spoke in Setswana thinking she hung up saying “ motho o ga tshwara Di details Mara wa founa” … was it her airtime to begin with? Or was she just supposed to do her job?