BL Debt Collectors
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
BL Debt Collectors has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked BL Debt Collectors across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am very concerned about the customer service this company keeps. I called in with my own airtime, spoke to lady by the name of K****tso today at 11:31. She had the audacity to hang up on me while I was on the phone with her just because I was still looking for my father’s ID number!!! The audacity of her to underestimate my intelligence is very wild, there are a lot of people that want her job, if she’s annoyed she must resign and give others and opportunity!! I will be calling to clarify if she has been dealt with because she is very disrespectful… this needs to be part of the calls they rate her with at work for her performance!! She spoke in Setswana thinking she hung up saying “ motho o ga tshwara Di details Mara wa founa” … was it her airtime to begin with? Or was she just supposed to do her job?
1 reviews | Active since Jan 2020
I am very concerned about the customer service this company keeps. I called in with my own airtime, spoke to lady by the name of K****tso today at 11:31. She had the audacity to hang up on me while I was on the phone with her just because I was still looking for my father’s ID number!!! The audacity of her to underestimate my intelligence is very wild, there are a lot of people that want her job, if she’s annoyed she must resign and give others and opportunity!! I will be calling to clarify if she has been dealt with because she is very disrespectful… this needs to be part of the calls they rate her with at work for her performance!! She spoke in Setswana thinking she hung up saying “ motho o ga tshwara Di details Mara wa founa” … was it her airtime to begin with? Or was she just supposed to do her job?
1 reviews | Active since Jan 2020
Made arrangements to pay R100 on money owed to Lancet, I made my first payment in July, sent my proof of payment and when I was sent the statement, everything was fine. Problems started in August, it seems I used an incorrect reference, that I got from my statement, and 2 days after I made the payment, I got an sms saying I didn't honour my arrangement. I emailed my proof of payment to the email address I forwarded my previous proof of payment, but have not been getting no joy with any positive response. I've sent multiple emails, acknowledging the incorrect reference I used, money was paid into the correct account number, why can't the amount be allocated to my account. Instead I'm being bombarded with smses telling me I didn't honour my arrangements. Does this mean I should regard the R100 I paid on the 20th of August as a loss to me. No one is giving me solutions to the problem I'm sitting with. I'm not running away from my debt, but the experience I'm getting is leaving a bitter taste in my mouth. Regards, An unhappy client.
1 reviews | Active since Jan 2020
Made arrangements to pay R100 on money owed to Lancet, I made my first payment in July, sent my proof of payment and when I was sent the statement, everything was fine. Problems started in August, it seems I used an incorrect reference, that I got from my statement, and 2 days after I made the payment, I got an sms saying I didn't honour my arrangement. I emailed my proof of payment to the email address I forwarded my previous proof of payment, but have not been getting no joy with any positive response. I've sent multiple emails, acknowledging the incorrect reference I used, money was paid into the correct account number, why can't the amount be allocated to my account. Instead I'm being bombarded with smses telling me I didn't honour my arrangements. Does this mean I should regard the R100 I paid on the 20th of August as a loss to me. No one is giving me solutions to the problem I'm sitting with. I'm not running away from my debt, but the experience I'm getting is leaving a bitter taste in my mouth. Regards, An unhappy client.
1 reviews | Active since Jan 2020
BL Debt Collectors' service is so unprofessional and Pathetic. I was contacted by Nomthandazo Magubane, who was rude and disrespectful, and made a particularly unpleasant comment about how I was running away from paying R160. I don't even know what it is for. Probably, training your consultants must be BL Debt Collectors' priority. Nomthandazo she needs training, or she is going nowhere slowly.
1 reviews | Active since Jan 2020
BL Debt Collectors' service is so unprofessional and Pathetic. I was contacted by Nomthandazo Magubane, who was rude and disrespectful, and made a particularly unpleasant comment about how I was running away from paying R160. I don't even know what it is for. Probably, training your consultants must be BL Debt Collectors' priority. Nomthandazo she needs training, or she is going nowhere slowly.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.