Dishonest customer support

I recently purchased a 3.6V Wet and Dry Lithium-ion Dustbuster Cordless Hand Vacuum with Accessories (Model: WDC115WA-QW) through OneDayOnly and received this product missing 3 parts (filter etc.). A representative from B&D called Albert called and told us this model doesn't exist, then contradicted himself by saying this specific handheld model is wet-only, which is why it had no filter. Never mind the fact that the box, the manual, the name of the product on the website, and the name of the product on the order (referring to wet & dry) all show this is a wet & dry machine. In fact, there is no wet-only machine in the B&D catalogue. Won't be ordering anything from Black & Decker again.