Good after-sales service

Both Takealot and Black+Decker deserve 5 stars from me. I purchased a B+D DCM-85 12-cup coffee maker just less than two years ago, and loved it (especially the extra strength feature, and the fact that it makes hot coffee). To my dismay it suddenly stopped working. I checked and saw I still had 6 weeks left of the 24-month guarantee. I submitted a report to Takealot, and they immediately picked it up and sent it to B+D, who honoured the guarantee and replaced it with a brand new machine, all within 3 weeks. Well done to you all, you have a very happy customer.