Black Diamond Panel Beaters
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Black Diamond Panel Beaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Black Diamond Panel Beaters across 41 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Extremely Friendly and Amazing Service
1 reviews | Active since Jan 2020
Extremely Friendly and Amazing Service
1 reviews | Active since Jan 2020
My vehicle was towed by Kurts Towing to Black Diamond Panelbeater after an accident in February 2023. The tow driver said that they were contracted to my insurer, only to find that this is not true. They then wanted over R15 000 for towing and 3 days of storage. Insurance disputed this and went to court. On the 23rd of June 2023 court ruled in favour of insurance. The Sheriff has been to their address twice and could not find the vehicle. The first time they claimed the sheriff went to the wrong address. Their manager Alvin assured me my vehicle was still there. The Sheriff went the second time and found Alvin but not the vehicle 21 November 2023 I was contacted by Candice the receptionist claiming that their finance lady Desiree Stephens wanted to discuss the matter and resolve it amicably. They wanted me to pay R15 000 for storage which they claimed was a discount since the vehicle owed more. We went back and forth. 1 December 2023 I went to their offices. They told me the vehicle had been moved to Kurt's towing yard. A guy who identified himself as Chris came and took me to the so-called yard. The guy wanted the money in cash since they did not have a card facility. I got to the address the vehicle had been stripped completely. They claim there was a break-in at their facility. I went back to a black diamond to show them the pictures and they said that since they have moved the vehicle after the dispute with insurance they were not responsible for the damage caused. I sent photos of the damaged vehicle to insurance, and insurance sent a tow company for the s****. The driver went to Black Diamond Panelbeater's address and Candice claimed not to know the vehicle in question. The tow company called me and since I was still in the vicinity I drove back to show the driver where the vehicle was kept. While talking to the tow driver multiple vehicles arrived and blocked the entrance of the yard as if to intimidate us. The s**** is still in their possession as they still claim their owed money despite a court having ruled on the matter.
1 reviews | Active since Jan 2020
My vehicle was towed by Kurts Towing to Black Diamond Panelbeater after an accident in February 2023. The tow driver said that they were contracted to my insurer, only to find that this is not true. They then wanted over R15 000 for towing and 3 days of storage. Insurance disputed this and went to court. On the 23rd of June 2023 court ruled in favour of insurance. The Sheriff has been to their address twice and could not find the vehicle. The first time they claimed the sheriff went to the wrong address. Their manager Alvin assured me my vehicle was still there. The Sheriff went the second time and found Alvin but not the vehicle 21 November 2023 I was contacted by Candice the receptionist claiming that their finance lady Desiree Stephens wanted to discuss the matter and resolve it amicably. They wanted me to pay R15 000 for storage which they claimed was a discount since the vehicle owed more. We went back and forth. 1 December 2023 I went to their offices. They told me the vehicle had been moved to Kurt's towing yard. A guy who identified himself as Chris came and took me to the so-called yard. The guy wanted the money in cash since they did not have a card facility. I got to the address the vehicle had been stripped completely. They claim there was a break-in at their facility. I went back to a black diamond to show them the pictures and they said that since they have moved the vehicle after the dispute with insurance they were not responsible for the damage caused. I sent photos of the damaged vehicle to insurance, and insurance sent a tow company for the s****. The driver went to Black Diamond Panelbeater's address and Candice claimed not to know the vehicle in question. The tow company called me and since I was still in the vicinity I drove back to show the driver where the vehicle was kept. While talking to the tow driver multiple vehicles arrived and blocked the entrance of the yard as if to intimidate us. The s**** is still in their possession as they still claim their owed money despite a court having ruled on the matter.
1 reviews | Active since Jan 2020
Terrible service, exploitation pricing and general scam i ended up paying 42k for repairing my car and the car came out 2 colors instead of 1, they used my parts to repair the car instead of buying second hand parts this company is terrible and has a terrible service
1 reviews | Active since Jan 2020
Terrible service, exploitation pricing and general scam i ended up paying 42k for repairing my car and the car came out 2 colors instead of 1, they used my parts to repair the car instead of buying second hand parts this company is terrible and has a terrible service
1 reviews | Active since Jan 2020
What can I say, I as a pensioner had my car towed away by Kurts Towing who own Black Diamond Panel beaters, 2020 never to get my car back again after 3 years, going backwards and forwards with a woman who worked at Black Diamond ( Charleen) who kept on telling me that the insurance was on the verge of paying me out for the damages to be fixed ( who I was claiming from the third party of the taxi industry). I had absolutely no communication from Black diamond about them intending to sell my car, I found out in August 2023 when this woman Charleen kept on telling me the car was there still and that they were starting it everyday and she new it had been sold months before, I still can't believe it, this was the only thing we had of value and Kurt thinks he could just sell it with out even a notification, I have asked for the sales agreement and the papers showing the car was taken out of my name, but nothing no one has responded to my emails. I wish I had money where I could take them to court to fight them on this, they feel nothing. as for this woman ( Charleen Wolfardt) that worked at Black Diamond she is the worst fraudster always lying to my face every time, but I would give her the benefit of the doubt because of my trusting nature. This has been a big lesson in trust on my part. She cost me my car with all her lies, I have a policeman as a witness, who came with me to confront Charleen, where she admitted she was at fault and promised I would get my car back, but to no avail. At the time of the accident my car was still drivable , the driver there kept on saying don't worry it wont cost you a thing, lier, it only cost me my car. Next time I will remember, if I am in an accident never to let them take a vehicle from me again. Neville Boddy
1 reviews | Active since Jan 2020
What can I say, I as a pensioner had my car towed away by Kurts Towing who own Black Diamond Panel beaters, 2020 never to get my car back again after 3 years, going backwards and forwards with a woman who worked at Black Diamond ( Charleen) who kept on telling me that the insurance was on the verge of paying me out for the damages to be fixed ( who I was claiming from the third party of the taxi industry). I had absolutely no communication from Black diamond about them intending to sell my car, I found out in August 2023 when this woman Charleen kept on telling me the car was there still and that they were starting it everyday and she new it had been sold months before, I still can't believe it, this was the only thing we had of value and Kurt thinks he could just sell it with out even a notification, I have asked for the sales agreement and the papers showing the car was taken out of my name, but nothing no one has responded to my emails. I wish I had money where I could take them to court to fight them on this, they feel nothing. as for this woman ( Charleen Wolfardt) that worked at Black Diamond she is the worst fraudster always lying to my face every time, but I would give her the benefit of the doubt because of my trusting nature. This has been a big lesson in trust on my part. She cost me my car with all her lies, I have a policeman as a witness, who came with me to confront Charleen, where she admitted she was at fault and promised I would get my car back, but to no avail. At the time of the accident my car was still drivable , the driver there kept on saying don't worry it wont cost you a thing, lier, it only cost me my car. Next time I will remember, if I am in an accident never to let them take a vehicle from me again. Neville Boddy
1 reviews | Active since Jan 2020
I take this opportunity to sincerely thank Chaleen and Tania of Black Diamond Panel Beaters for their excellent service. From the get go we received updates, progress and assurance on our vehicle. Every query or question was handled professionally. Our vehicle was handed over to us timeously. I do recommend Black Diamond Panel Beaters for peace of mind, trust and ethics. Once again to the lovely ladies....you rock.
1 reviews | Active since Jan 2020
I take this opportunity to sincerely thank Chaleen and Tania of Black Diamond Panel Beaters for their excellent service. From the get go we received updates, progress and assurance on our vehicle. Every query or question was handled professionally. Our vehicle was handed over to us timeously. I do recommend Black Diamond Panel Beaters for peace of mind, trust and ethics. Once again to the lovely ladies....you rock.
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