Black fox is a true fox

I've paid off my cash converters account up until I only had about 500 rands left through black fox, when I called them early 2018 I was informed that my credit was written off. I triple checked it and it was confirmed by cash converters itself. I want to know why this account is still sitting on my credit report as an outstanding account and the amount is what initially owed them about R3700. Does these companies honestly believe that we have to pay until Jesus comes again. And why is it ok for these credit management companies to get away with this theft on a daily basis. There isn't one credit management company that does the right thing.

Do I have to be vulgar for anyone to take me seriously? Not the the National Credit Regulator or these CM companies' clients care.

I'm really not impressed.