Pathetic service

Service provided was pathetic myself and partner were long staying clients at blackbrick however all concerned raised with them were not taken seriously. Myself and partner both worked from home and during our stay the room we were in never had working wifi we reached out to management and got ignored. We then had several problems follow such as random power cuts, the aircon leaking, the hot water hardly working and so much more. Management was so unhelpful and disregarded each concern brought to their attention. When calling to reception for towels they would advise us they sending someone till date we have still not received the towels. Cleaning service would clean however room would still be dusty when returning. Would not recommend this Hotel for any long term stays as after a few weeks management would just stop giving a shxt as long as they get their funds they simply do not care and pay no attention to any concerns raised.