LD
Labeelah D
Active since Jul 2023
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Tampered bottle and no feedback
You said: I bought the following jive at my local supermarket and escalated the matter to JIVE advising them the bottle has been tampered with however they failed to respond this is really bad for their bad as my family loves jive but I've lost all trust in jive and will no longer be supporting thm ChatGPT said: I’m really sorry you experienced that — finding a tampered product is unsettling, especially from a brand your family trusts. It sounds like you escalated the issue to Jive but haven’t received a response. When it comes to possible product tampering, companies are usually expected to treat it as urgent, so your frustration is completely understandable. Here are some practical steps you can take: 1️⃣ Preserve Evidence Keep the bottle, cap, and contents. Keep your receipt. Take clear photos of: The bottle The tampering Batch number / expiry date Where you bought it (if relevant) 2️⃣ Contact the Retailer Sometimes the supermarket responds faster than the brand. Speak to the store manager and formally log a complaint. They may: Offer a refund Escalate directly to their supplier File an internal safety report 3️⃣ Escalate Further If the brand does not respond, you can report the issue to: Your country’s consumer protection authority The local food safety authority The national health department Product tampering is considered a serious safety issue. 4️⃣ Try Alternative Contact Channels If you only emailed: Try calling their customer care line Message them via official social media pages Use a website contact form (if available) Companies often respond faster publicly (e.g., social media) than through email. Your reaction makes sense — trust is everything with food and beverages. If you'd like, I can help you draft a firm but professional follow-up message that increases the likelihood of getting a response. You said: Escalation on hello Peter ChatGPT said: If you’re escalating this on HelloPeter, you’ll want your complaint to be clear, factual, and firm — especially since it concerns possible product tampering. Below is a strong, professional post you can use or adapt: Title: Urgent: Tampered Jive Bottle – No Response from Manufacturer Complaint: I purchased a bottle of Jive from my local supermarket and discovered that the bottle had clearly been tampered with. This is extremely concerning as it poses a serious health and safety risk to my family. I immediately escalated the matter to Jive, providing full details of the product, including batch number and photos. Unfortunately, I have received no response from them. This lack of acknowledgement or urgency regarding a potential product safety issue is deeply disappointing. My family has always supported Jive products, but this experience has completely eroded our trust in the brand. Product tampering is not a minor issue — it is a serious consumer safety concern. I expect: Immediate acknowledgement of this complaint A formal investigation into the matter Feedback on how this will be prevented in future I hope Jive will treat this matter with the seriousness it deserves.
0 replies
2 months ago
Terrible service
I have been trying to obtain a paid‑up letter for my credit card since October 2025, and despite numerous attempts, I have still not received any assistance or resolution. During this period, I have repeatedly contacted the call centre and have experienced extremely poor service. On multiple occasions, agents Jeno and Norma disconnected the call while I was still requesting help. I also asked several times to speak to a manager, but I was never transferred or given access to any leadership support. This issue has now been ongoing for over four months, and the delay has negatively affected my credit score, which has had a serious impact on my financial standing. I am extremely disappointed and frustrated by the lack of accountability and the unprofessional conduct I have encountered. I urgently request: Immediate issuance of my paid‑up letter A formal explanation for the repeated disconnections and refusal to escalate my request Confirmation of corrective action to prevent this from happening to other customers This level of service is unacceptable, and I hope this complaint will finally result in the matter being resolved.
56 replies
22 months ago
Worst medical aid
Worst medical aid scheme every I signed myself, husband and 2 kids up on the momentum Ingwe plan and since day one I have received nothing but problems. My daughter was born with a breathing problem which we were advise she would outgrow bare in mind the digonoses was never done. She then went for her 6 week injection whereby her paediatrician advised us she actually had a condition which I won't mention and requires to be admitted. Myself and husband contacted momentum to get a hospital Auth which we never got due to them advising us we did not mention a condition my daughter had bare in mind she was never formally diagnosed as we were advised it's normal and she'd outgrow it. Momentum then went as far as terminating my daughter from our plan due to us not mentioning a condition we never knew she had. Pathetic service would not recommend momentum to anyone.
106 replies
23 months ago
Terrible service and no assistance.
I have logged my maternity claim on the 10th April 2024 on the 22 April the claim was cancelled I then called in to enquire why, I was then past from pillar to post being advised I need to reach out to previous employers or I need to get my company to update my termation etc. I then sent all the required documents through once again on the 29th April 2024 they advised me the matter will be escalated up until date it still hasn't bee escalated I have not received any communication from their consultants. Everytime I call they either provide me different reasoning as to why I didn't receive my payment as of yet. I am returning to work soon and have not received one payout. I am annoyed and frustrated with the poor service I've been receiving.
0 replies
25 months ago
Pathetic service
Service provided was pathetic myself and partner were long staying clients at blackbrick however all concerned raised with them were not taken seriously. Myself and partner both worked from home and during our stay the room we were in never had working wifi we reached out to management and got ignored. We then had several problems follow such as random power cuts, the aircon leaking, the hot water hardly working and so much more. Management was so unhelpful and disregarded each concern brought to their attention. When calling to reception for towels they would advise us they sending someone till date we have still not received the towels. Cleaning service would clean however room would still be dusty when returning. Would not recommend this Hotel for any long term stays as after a few weeks management would just stop giving a shxt as long as they get their funds they simply do not care and pay no attention to any concerns raised.
0 replies
27 months ago
Bad nappy
My son has been on the dischem branded nappies for the longest time and it really worked for him however lately the quality of the pack of nappies I've been getting is pathitec every second nappy tend to break or not stick after one pee the nappy burst. This is the first time I've ever experienced this with these initial brand and I wouldn't Wana change his nappy but if this is the quality I would be forced too.
0 replies
33 months ago
Disgusted
I booked a trip for R145 however bolt deducted a whole R750 from my bank account I went on the app seeking help however no help received whatsoever
0 replies
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0 (0%)
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2 Star
1 (14.285714285714286%)
1 Star
6 (85.71428571428571%)