LD
Labeelah D
Active since Jul 2023
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Faulty iPhone 15 & Poor Service – No Resolution
I am extremely frustrated with the service received from Revibe. I purchased an iPhone 15, and within 3 days of receiving the device (8 May 2026), I logged a claim because the speaker was not working. This is clearly a defect on arrival. Since logging the claim, I have: Called in every single day for updates Been told the matter has been escalated multiple times Been promised manager call-backs, which I have never received To date, there has been no resolution, and I am still sitting with a faulty phone that I cannot properly use. This level of service is unacceptable. As a customer, I expect: Prompt resolution for defective devices Clear communication and follow-through A replacement or repair within a reasonable timeframe ❗ Resolution Required: I am requesting urgent intervention, either: A full repair, completed immediately I expect a manager to contact me urgently to resolve this matter without further delay.
0 replies
2 months ago
Terrible service
I am extremely disappointed with the service I have received from Standard Bank. I settled my loan in full in September last year and have sent proof of payment multiple times, yet the account still reflects as unpaid and continues to negatively affect my credit score. Every time I contact the call centre, I am asked to resend the same documents, with no resolution. Last week, I was told the matter had been escalated, but when I followed up again, I was informed that the system still shows the account as unpaid. This ongoing lack of accountability and failure to resolve a straightforward issue is unacceptable. This experience has caused unnecessary stress and has damaged my trust in the bank. I will be escalating this matter further if it is not resolved urgently. I expect immediate action to correct my credit profile and proper confirmation once this has been done.
5 replies
4 months ago
Terrible service
I have been trying to obtain a paid‑up letter for my credit card since October 2025, and despite numerous attempts, I have still not received any assistance or resolution. During this period, I have repeatedly contacted the call centre and have experienced extremely poor service. On multiple occasions, agents Jeno and Norma disconnected the call while I was still requesting help. I also asked several times to speak to a manager, but I was never transferred or given access to any leadership support. This issue has now been ongoing for over four months, and the delay has negatively affected my credit score, which has had a serious impact on my financial standing. I am extremely disappointed and frustrated by the lack of accountability and the unprofessional conduct I have encountered. I urgently request: Immediate issuance of my paid‑up letter A formal explanation for the repeated disconnections and refusal to escalate my request Confirmation of corrective action to prevent this from happening to other customers This level of service is unacceptable, and I hope this complaint will finally result in the matter being resolved.
1 reply
23 months ago
Worst medical aid
Worst medical aid scheme every I signed myself, husband and 2 kids up on the momentum Ingwe plan and since day one I have received nothing but problems. My daughter was born with a breathing problem which we were advise she would outgrow bare in mind the digonoses was never done. She then went for her 6 week injection whereby her paediatrician advised us she actually had a condition which I won't mention and requires to be admitted. Myself and husband contacted momentum to get a hospital Auth which we never got due to them advising us we did not mention a condition my daughter had bare in mind she was never formally diagnosed as we were advised it's normal and she'd outgrow it. Momentum then went as far as terminating my daughter from our plan due to us not mentioning a condition we never knew she had. Pathetic service would not recommend momentum to anyone.
2 replies
25 months ago
Terrible service and no assistance.
I have logged my maternity claim on the 10th April 2024 on the 22 April the claim was cancelled I then called in to enquire why, I was then past from pillar to post being advised I need to reach out to previous employers or I need to get my company to update my termation etc. I then sent all the required documents through once again on the 29th April 2024 they advised me the matter will be escalated up until date it still hasn't bee escalated I have not received any communication from their consultants. Everytime I call they either provide me different reasoning as to why I didn't receive my payment as of yet. I am returning to work soon and have not received one payout. I am annoyed and frustrated with the poor service I've been receiving.
0 replies
27 months ago
Pathetic service
Service provided was pathetic myself and partner were long staying clients at blackbrick however all concerned raised with them were not taken seriously. Myself and partner both worked from home and during our stay the room we were in never had working wifi we reached out to management and got ignored. We then had several problems follow such as random power cuts, the aircon leaking, the hot water hardly working and so much more. Management was so unhelpful and disregarded each concern brought to their attention. When calling to reception for towels they would advise us they sending someone till date we have still not received the towels. Cleaning service would clean however room would still be dusty when returning. Would not recommend this Hotel for any long term stays as after a few weeks management would just stop giving a shxt as long as they get their funds they simply do not care and pay no attention to any concerns raised.
0 replies
28 months ago
Bad nappy
My son has been on the dischem branded nappies for the longest time and it really worked for him however lately the quality of the pack of nappies I've been getting is pathitec every second nappy tend to break or not stick after one pee the nappy burst. This is the first time I've ever experienced this with these initial brand and I wouldn't Wana change his nappy but if this is the quality I would be forced too.
0 replies
35 months ago
Disgusted
I booked a trip for R145 however bolt deducted a whole R750 from my bank account I went on the app seeking help however no help received whatsoever
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)