Irritated and Disgusted

If there was an option to give this company 0stars I would do it gladly but sadly, I’ll have settle for 1. First this company is extremely unprofessional. We took our car to them in December hoping it’ll get fixed, but we were told that they would be going on a festive holiday, which we understood. Now come January, nothing is done to the car even though the Insurance has been waiting for their claim and fault report. When called for updates, the staff is just unprofessional and do not provide accurate information to us.

If we didn’t physically go to the place, they would’ve never sent a claim to the insurance company. Now they are being charged R5k to open and R5k to close the car which is ridiculous on itself but we want the car back desperately so we didn’t mind paying this.

Now we’re being told that the entire engine repair is going to cost R90k, 90 thousand for an engine that doesn’t even cost more than R20k? Are you kidding me?

If there was ever a time to look into a company’s books, I think this would be one to start with because these costs DO NOT MAKE SENSE.

I’m so disgusted by the service, this in not how you treat people as a business. This car is very essential. Imagine not having a car for 3 months going to 4 when we live in such an isolated area. WE NEED THE CAR Back or we will have no choice but to involve the law on this! 😡😡😡