Blades and Triggers Vaal Mall aftersales service BAD

I bought a Yong Heng compressor from them on 29 August 2025. Last week it literally just "blew up". Thankfully not the high-pressure side. I reached out to enquire about the warrantee and at first, I got very vague and veiled responses. Mentions of "physical damage" etc. Basically, I was indirectly accused of dropping the compressor. I took it to the shop on Friday 27 February 2026. The assistant said that he had never seen anything like that happen and assured me that he would get the problem sorted, and push for a replacement rather than a repair. Also offered to even lend me his personal compressor if it wasn't sorted out by the weekend of the 7th. On Thursday the 5th of March I sent him messages, which was not even read. So, on Thursday evening I sent a message to his phone and the shop's WhatsApp number. No reply from manager/owner, but the salesman reached out asking for time to sort it out and talk to "them".

Late last year I bought a shop demo rifle from them on clearance. Had some issues and assumed it was not under any warrantee. So, I tinkered with it myself. When I asked for parts list etc. they offered to repair it, but I declined because I had tinkered myself. I would have thought that would have shown them that I would not dishonestly claim a warrantee on the compressor. Unfortunately, I do not think the POPIA act allows me to post message screen grabs.

Think carefully, and rather search around, there are plenty of air gun stores with more variety, better value, and better pricing.