Blinds on Kenilworth
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Apalling service. Nafisa is Very abrupt and impatient and expects decisions same time. We then went to the store on brickfield rd but couldn't put the order through there because they lady wanted us to deal with nafisa only. Once we make the order we are not notified that the curtains are ready. There is no option of delivery as we ordered a pelmet as well. Nothing. I had to call to check up on my order and when ready to pick up no information is given as to which store to pick up at. I get a call asking why i havent picked up as yet. Im sorry my dear but this whole experience has been a major disappointment and you have lost a customer. The only reason we came to you is because we received excellent service from Haseena when we did curtains with u guys a few years ago.
1 reviews | Active since Jan 2020
Apalling service. Nafisa is Very abrupt and impatient and expects decisions same time. We then went to the store on brickfield rd but couldn't put the order through there because they lady wanted us to deal with nafisa only. Once we make the order we are not notified that the curtains are ready. There is no option of delivery as we ordered a pelmet as well. Nothing. I had to call to check up on my order and when ready to pick up no information is given as to which store to pick up at. I get a call asking why i havent picked up as yet. Im sorry my dear but this whole experience has been a major disappointment and you have lost a customer. The only reason we came to you is because we received excellent service from Haseena when we did curtains with u guys a few years ago.
1 reviews | Active since Jan 2020
Since installation I have experienced problems with the blinds. Just over a year now the guarantee has expired and two of these blinds are broken. When I called to report this I was told that the repairs would be for my own cost before even listening to the complaint. The after service with this company is very disappointing. They are aggressive with bad attitude. The product is of inferior quality and the owners of this business are absolutely rude. Unfortunately I had them fit blinds throughout my entire house and now do not have confidence in their product. My previous blinds lasted for 13 years without any mechanical fault just wear n tear. Really disappointed.
1 reviews | Active since Jan 2020
Since installation I have experienced problems with the blinds. Just over a year now the guarantee has expired and two of these blinds are broken. When I called to report this I was told that the repairs would be for my own cost before even listening to the complaint. The after service with this company is very disappointing. They are aggressive with bad attitude. The product is of inferior quality and the owners of this business are absolutely rude. Unfortunately I had them fit blinds throughout my entire house and now do not have confidence in their product. My previous blinds lasted for 13 years without any mechanical fault just wear n tear. Really disappointed.
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