ALL ABOUT COLLECTING! Dont care about the clients!

Such bad service from them! There is a long list of issues that we have had from them. <br> To name a few:from only arriving at our property 4HOURS after the alarm went off.The guy that came out said its not his fault, that they only have 7 cars and almost 14000 people on the system.(this was not the only time) There is a law that states how many response vehicles /x clients.I accidently tripped the alarm.no one phone me or come out.I phoned later & they claim they never received a the alarm.I requested a technician but he didnt find anything wrong. Response time for a panic was 20min.I askd why so long he said they are may not drive more than 80km/h they are liable for fines and tyres that are worn etc. After the 3rd time of NO response we changed security company. other guy told me he resigned after he got a panic from a old lady that the burglar was in her house trying to get into her room,he speeded to the scene to help her. more than half of his pay was deducted because of this. Shows all this company is about is collecting and not the clients safety. I still had to pay extra month although im on a month to month contract. I have complained to bloemsec about the service etc!