Buyer's Guide
Best Car Insurance in South Africa: How the Insurers Rate
The best car insurance looks after you at claim time. See how SA's insurers rate on real customer experience, and what to check before you switch.
By Hellopeter Editorial Team
Consumer Rights
Know your rights under the CPA and other South African consumer protection laws.
Buyer's Guide
Hospital Plan Guide: What to Look For (and How the Schemes Rate)
What a hospital plan covers, how it differs from full medical aid, what to look for, and how South Africa's major schemes rate on customer experience.
By Hellopeter Editorial Team
Complaint Guide
How to Complain Effectively and Get Results in South Africa
A complaint only works if you escalate it right. Here is the step-by-step ladder South Africans use to get a real result, from the first email to the ombud.
By Hellopeter Editorial Team
Complaint Guide
How to Resolve a Takealot Complaint and Get Your Refund
Refund not coming, return rejected, or no reply from Takealot? Here is the step-by-step way to resolve a Takealot complaint and escalate to the free ombud.
By Hellopeter Editorial Team
Article
How to Use the Consumer Protection Act in South Africa
The Consumer Protection Act is your strongest tool as a consumer, but few people use it. Here are your rights and how to enforce them, for free.
By Hellopeter Editorial Team
Article
Why Banking Complaints Are Up 34% This Year (Pipeline Test)
Pipeline test — Generic consumer article. Hellopeter saw a 34% YoY increase in banking complaints. Here is what's driving it.
By Hellopeter Editorial Team